Customer Service/Data Entry Part-Time BSP Trans, Inc. has been providing the Maine, New Hampshire, and Vermont areas with outstanding LTL transportation services since 1970. At BSP, our team consists of a six-terminal network across our coverage area to ensure swift deliveries for customers. We have immediate openings for our Customer Service/Data Entry position Part-Time - Mon thru Fri - 6:00 AM - 11:00 AM $21.65 Per hour What you will do on a typical day: - Handle customer inquiries
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Answering incoming calls from customers to schedule pick-ups and deliveries of freight to both commercial and residential customers
- Data entry of customers’ information for scheduling and tracking of freight within the BSP system
- Light cleaning and office upkeep
What you need at a minimum to succeed at BSP: - Must have a successful completion of a county level background check during onboarding
- Previous experience in customer service, sales, data entry, or other related fields
- Ability to build rapport with clients
- Ability to work in a face paced environment
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Strong verbal and written communications skills
- The ability to handle multiple priorities simultaneously
- Must be competent and proficient in Microsoft Office Software products
- Previous experience in transportation or related field
Proudly family-owned and operated since 1882. Discover more about our companies, culture, and commitment to our employees athttps://lawfamilycompanies.com/about/ We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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