The Key Holder supports the Assistant Store Manager and Store Manager in overseeing store operations, enhancing customer satisfaction, and driving sales growth. This is a part-time position. This role involves supervising staff, managing inventory, and ensuring that the store meets company standards.
The Key Holder is responsible for the following:
Opening and closing assigned retail location(s)
Organize all store operations and allocate responsibilities to personnel in the absence of the Assistant Store Manager or Store Manager
Maintain backstock in a neat, clean and organized manner
Delegate responsibilities to retail associates during scheduled shifts
Supervise, train, and guide staff towards maximum performance
Deal with complaints from customers to maintain the store’s reputation
Inspect the areas in the store and resolve any issues that might arise
Plan and oversee in-store promotional events or displays
Ensure the store fulfills all safety guidelines, including securely opening and closing the retail location based on standard procedure
Complete opening and closing store checklists
Contribute to a positive work environment.
Performs other duties as assigned
Qualifications:
Ability to effectively manage cash handling, cash registers, and inventory control
Strong leadership and communication skills, with the ability to motivate and manage a diverse team
Ability to analyze sales data and market trends to inform strategic decisions
Ability to work in a fast-paced retail environment with a focus on customer service and sales growth