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Skills
Cisco Certificationsunmatched
CompTIA A+unmatched
Computer Scienceunmatched
Driver's Licenseunmatched
Electronicsunmatched
Hand Toolsunmatched
Hewlett-Packard Product Familyunmatched
Identify Issuesunmatched
Industry Standardsunmatched
Information Technology & Information Systemsunmatched
MCSE - Microsoft Certified Systems Engineerunmatched
Microsoft Active Directoryunmatched
Microsoft Windows Operating Systemunmatched
Printingunmatched
Retailunmatched
Technical Supportunmatched
Description
Required Qualifications
Candidate must live in Greensboro/Winston-Salem, NC area, or surrounding area, or must be willing to relocate there upon acceptance of the position
Associate degree in information technology, or equivalent technical experience
1+ year of PC/Technical support experience
Basic understanding of IT hardware and industry standards
Basic understanding of Windows Operating Systems
Basic understanding of thermal and laser printing
Analytical and troubleshooting skills
Cable management and troubleshooting skills
Computer and electronic equipment installation skills
Must be at least 20 years of age
Must have a valid driver license and maintain an excellent driving record
Work a variable shift, based on demands of current projects. Shifts will include overnight, evening, early morning, and/or daytime work, depending on the task
Ability to lift to 75 lbs.
Ability to climb and work on a ladder
Ability to crouch, kneel and work in confined areas for extended periods
Ability to use hand and power tools
Preferred Qualifications
Certifications in the field of electronics or Computer Science, such as:
Cisco Certification
A+ Certification
Microsoft Certified Systems Engineer
HP Certification
Lexmark Certification
3+ years of PC/Technical support experience
Basic understanding of Active Directory
Experience using problem reporting and ticketing systems