Job Title: Public Area Attendant
Reports To: Maintenance Manager
Location: Jordan Pond House
Overview:
Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting.
Responsibilities: - Cleanliness and Maintenance: Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day.
- Guest Interaction: Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property.
- Trash and Recycling Removal: Empty trash cans and recycling bins regularly and ensure waste is disposed of in the proper areas.
- Floor Care: Sweep, mop, and vacuum floors in public spaces to ensure they are clean and safe for guests.
- Restroom Maintenance: Regularly check and clean restrooms, restocking supplies as needed, and maintaining a sanitary and pleasant environment.
- Detail Cleaning: Clean and sanitize high-touch surfaces, such as handrails, door handles, and benches, ensuring safety and hygiene standards are met.
- Outdoor Spaces: Maintain outdoor seating areas, ensuring tables and chairs are properly arranged and clean. Assist in setting up and organizing outdoor spaces for guests.
- Support Staff: Assist other departments (such as food and beverage or housekeeping) with cleaning and maintenance tasks as needed.
- Safety Awareness: Report any hazards, maintenance needs, or safety concerns to supervisors promptly to ensure a safe environment for both staff and guests.
- Full Hand In/Out: Follow proper procedures for keeping hands full when entering and exiting work areas, ensuring efficiency and safety.
Qualifications: - Prior experience in cleaning or custodial work is preferred but not required.
- Attention to detail and ability to maintain a clean, organized work area.
- Ability to work independently and as part of a team to ensure cleanliness and guest satisfaction.
- Strong communication skills and the ability to interact with guests in a friendly and professional manner.
- Physical stamina to perform tasks such as sweeping, mopping, lifting, and bending for extended periods of time.
- Ability to work outdoors in various weather conditions, as this position involves maintaining both indoor and outdoor spaces.
- Ability to handle cleaning chemicals and equipment in a safe and responsible manner.
- A strong attendance record and reliable work ethic.
- Must enjoy the outdoors—working in a beautiful outdoor environment within Acadia National Park.
Knowledge and Experience:
Education: High school diploma or equivalent
Experience: One (1) year of custodial and/or similar experience preferred
Resort/National Park experience preferred
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