Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
Position Summary
The Public Area Attendant is responsible for maintaining the impeccable cleanliness, presentation, and ambiance of all guest-facing and shared spaces in alignment with Forbes Travel Guide 5‑Star standards. This role ensures that every public area consistently reflects an environment of luxury, precision, and attention to detail, enhancing the overall guest experience through cleanliness, organization, and discreet, anticipatory service.
What You Will Accomplish
Key Responsibilities
- Clean, sanitize, and maintain all public areas including lobbies, corridors, restrooms, spa areas, elevators, and meeting spaces
- Ensure all spaces are spotless, well-organized, and visually flawless
- Maintain consistent upkeep of high-traffic areas, responding promptly to spills, debris, or guest needs
- Ensure furnishings, fixtures, décor, and flooring are properly maintained and presentation-ready
- Demonstrate professionalism, discretion, and awareness in all guest-facing spaces
- Acknowledge guests with a warm, professional, and courteous demeanor
- Ensure all public area supply stations are stocked with necessary cleaning materials and guest amenities (e.g., restroom supplies)
- Monitor inventory levels and report replenishment needs
- Maintain compliance with health and hygiene standards throughout all assigned areas
What You Will Bring
Qualifications
- Previous experience in housekeeping or public area cleaning preferred, especially in luxury hospitality
- Strong attention to detail and organizational skills.
- Ability to work independently and efficiently in a fast-paced environment
- Positive attitude and team-oriented mindset
- Physical ability to stand, walk, bend, and lift for extended periods
- Ability to work efficiently in a fast-paced luxury environment
- Flexible schedule, including weekends and holidays
OS&E Coordinator – New Hotel Opening
Position Summary
The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.
Key Responsibilities
- Coordinate all OS&E procurement activities from project initiation through hotel opening.
- Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
- Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
- Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
- Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
- Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
- Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
- Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
- Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
- Maintain accurate inventory records, asset documentation, and storage organization.
- Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
- Assist with room and departmental installations, mock operations, and opening readiness activities.
- Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.
Physical Requirements:
- While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more. Specific vision abilities constantly required are near vision and occasionally required include close and far vision.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.