After undergoing a transformative restoration The Waldorf Astoria New York is now open and has reignited its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.With a fresh modern expression of its rich authentic legacy Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms plus 375 residences 40000 square feet of event space holistic spa and wellness programming and celebrity chef partnership. In landmark destinations around the world Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.At Waldorf Astoria we create unforgettable experiences for our guests meaningful opportunities for our Team Members and a positive impact in our community.Want to learn more Hotel Website Instagram Facebook YouTubeThe Waldorf Astoria New YorkClassification SubstituteShift Various - must be available to work weekdays weekends and holidays.Pay Rate The pay rate for this role is 29.9045-39.8726 per hour and is based on applicable and specialized experience and location.Union Position This position is part of the Local 6 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.What will I be doingAs a Public Area Attendant you will be responsible for maintaining the cleanliness appearance and overall presentation of all public and heart-of-house areas ensuring they reflect the luxury standards of our Forbes 5-Star aspirations. You will take pride in upholding the pristine condition of the hotels most visible spaces ensuring that every guest encounters an environment that is immaculate welcoming and reflective of our commitment to excellence. Your role will be essential in creating an exceptional atmosphere for both guests and team members contributing to an unparalleled luxury experience. Specifically you willClean and maintain all public areas including lobbies corridors elevators restrooms and other high-traffic spaces ensuring they remain spotless and impeccably presented.Maintain heart-of-house areas including staff corridors offices and back-of-house facilities to uphold a seamless and professional work environment for all team members.Ensure all surfaces furnishings and fixtures are meticulously cleaned polished and maintained to the highest luxury standards.Regularly inspect assigned areas to proactively identify and address cleanliness or maintenance concerns.Respond promptly to guest and management requests regarding public area upkeep ensuring a swift and seamless resolution.Handle cleaning supplies and equipment with care ensuring proper usage and storage in line with hotel safety protocols.Uphold the hotels commitment to excellence by maintaining a refined polished and well-kept atmosphere throughout all areas of the property.What are we looking forWe are looking for a Public Area Attendant Substitutewho is dedicated to maintaining the impeccable cleanliness and presentation of both public and heart-of-house spaces ensuring they reflect the elevated luxury standards of our Forbes 5-Star aspirations. This role is essential in creating an inviting polished and pristine environment that enhances the overall guest experience. You will take pride in ensuring that every corner of the hotel is meticulously cared for contributing to an atmosphere of refined elegance and exceptional service.The ideal candidate will possess the following qualificationsA keen eye for detail and a commitment to maintaining the highest standards of cleanliness in public and heart-of-house areas.Prior experience in a luxury hotel or similar environment is preferred with an understanding of the service and cleanliness expectations required to achieve Forbes 5-Star status.A strong work ethic and ability to handle multiple tasks while ensuring consistency and excellence in presentation.A proactive approach regularly inspecting assigned areas and addressing cleanliness or maintenance needs before they are noticed by guests.Excellent interpersonal skills with a friendly and professional demeanor when interacting with guests and team members.The ability to work independently while demonstrating strong time management and organizational skills.Physical stamina and strength as the role requires manual tasks such as lifting moving furniture and performing deep-cleaning duties.A commitment to upholding luxury service standards ensuring every space within the hotel is flawlessly maintained.Ability to work flexible hours including nights weekends and holidays as needed.Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these ValuesHospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributesQualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it allThe Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such asAccess to pay when you need it through DailyPayMedical Insurance Coverage - for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off PTOGo Hilton travel program 100 nights of discounted travelParental leave to support new parentsDebt-Free Education Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including college degrees and professional certifications401K plan and company match to help save for your retirementHilton Shares Our employee stock purchase program ESPP - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.LI-JS3