Public Areas Attendant - PM Shift (Bilingual Spanish) | Full Benefits Offered

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Public Areas Attendant - PM Shift (Bilingual Spanish) | Full Benefits Offered

Grand Hyatt

Grand Hyatt DFW

US - TX - Dallas

Housekeeping/Laundry

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: DAL005859

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Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Our upscale hotel features 315 guest rooms with runway views as well as 34,000 square feet of event space. Grand Hyatt DFW is rooted in traditions of impeccable service and thoughtful amenities. We deliver the comforts of a home away from home and a consistently elevated experience. We pride ourselves with top-ranking customer service achievements and recently ranked on the Fortune 100 Best Companies to Work for 2024! Additionally, our Grand Met Restaurant is proud to be awarded the Diners' Choice Award by OpenTable diners for the 2nd year in a row!

The Public Areas Attendant is responsible for maintaining the cleanliness, presentation, and overall appearance of hotel public areas during the PM shift from 3:30 PM-midnight. This role supports guest comfort and hotel operations by responding to guest requests, assisting with room cleaning as needed, performing light office duties, and helping ensure that all guest-facing and back-of-house areas meet Hyatt standards.

Key Responsibilities

• Maintain cleanliness and presentation of hotel public areas, including lobby, restrooms, corridors, elevators, stairwells, meeting spaces, colleague areas, and other assigned locations.
• Clean, dust, vacuum, mop, polish, and sanitize assigned public spaces according to hotel standards.
• Restock supplies in public restrooms, service areas, and other assigned spaces.
• Respond promptly and professionally to guest requests, housekeeping calls, and service needs during the PM shift.
• Assist with cleaning guest rooms or supporting room attendants when business needs require.
• Remove trash, linen, and debris from assigned areas and dispose of items properly.
• Report maintenance issues, safety hazards, lost and found items, or guest concerns to the appropriate department or supervisor.
• Support evening hotel operations by helping maintain a clean, safe, and welcoming environment for guests and colleagues.
• Perform office duties as assigned, which may include answering calls, logging requests, updating task lists, organizing supplies, or supporting housekeeping communication.
• Communicate effectively with guests, supervisors, room attendants, front office, engineering, security, and other hotel departments.
• Follow all hotel safety, security, sanitation, and cleaning procedures.
• Use cleaning chemicals, tools, carts, and equipment safely and properly.
• Maintain a professional appearance and positive attitude while interacting with guests and team members.
• Perform other housekeeping duties as assigned.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• Previous housekeeping, janitorial, public area, hotel, or customer service experience preferred.
• Ability to work the PM shift from 3:30 PM to midnight, including weekends and holidays as business needs require.
• Bilingual communication skills in English and Spanish preferred.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a smaller second-shift team.
• Good communication skills and ability to respond professionally to guest and colleague requests.
• Ability to follow instructions, prioritize tasks, and adapt to changing business needs.
• Must be able to stand and walk for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply

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