Public Health Care Manager - CMHRP

Public Health Care Manager - CMHRP (Care Management for High Risk Pregnancies)

"Follow Your Calling, Find Your Career"

Hiring Range: $57,346 - $75,266.63

This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity consideration included an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirement for the job.

This is a Grant Funded Position through December 31, 2026, with renewal options based on available funding.

This role is on-site 5 days a week, 8:00 AM to 5:00 PM.

About Us

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease".

Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations."

Position Summary

Responsible for providing professional-level Care management services for various populations. Works in a variety of settings coordinating care needs across the healthcare continuum. Incumbents will provide evaluation, care management, counseling, and referral services to assist in meeting the clients'' needs.

Duties include linking and arranging of services and advocacy to implement a person-centered plan.

Works in a variety of settings coordinating care needs across the healthcare continuum. Incumbents understand the system of care delivery for clients and communicate with doctors and specialists, making sure services and treatments are delivered timely.

Assist pregnant clients in accessing health care and support services to reduce infant mortality through improved pregnancy outcomes

Ensure the provision of comprehensive preventive health services to pregnant women and their infants

Assist pregnant women to meet other priority needs that affect their well-being and that of their families.

Care management services are offered through outreach, conducting assessments, service provision, coordination, referral, follow-up/monitoring, and advocacy.

Care Managers collaborate closely with the client, the client's support system, medical providers as well as other community service providers

Essential Functions

• Assess the needs of individuals and families through the professional lens as a social worker or

nurse.

• Interview clients, obtain family, social, and medical information, and develop client-centered care

plans.

• Determine if referrals are appropriate and whether clients are eligible for sponsored programs.
• Ensure client/family receives the most efficient and effective pregnancy and postpartum care, allowing for improved health.
• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and

problems, and determining what services are required to meet their needs. Contact is made with the patient by home visits, community encounters as well as at the pregnancy medical home practice visits

• Serve as liaisons between medical and behavioral health providers, and other contacts, to help

clients and families face problems such as disabilities, abuse, inability to meet daily functional

needs, or poverty.

• Maintain case history records and prepare reports.
• Provide education to parents related to pregnancy care and healthy practices prenatally and postpartum up to 60 days
• Prepare a variety of reports and documents related to program/services to demonstrate monthly,

quarterly and yearly progress.

• Serve on program-specific policymaking committees within the department, assist in

communication with community partners and assist client groups by lobbying for solutions to

problems.

• Utilize professional training and the principles and practices of public health to provide health care

services to all populations served.

• Provide ongoing support to clinical staff and external constituencies to ensure operational

success.

• Participate in MCHD response activities as needed. Additional responsibilities include

participating in public health emergencies, precepting during student rotation, and supporting

other MCH and MCPH initiatives in alignment with the Strategic Business Plan.

Minimum Qualifications

Experience:

Minimum of one year of public health, healthcare and/or regulatory experience

Education:

Social Worker: MSW from an accredited school of social work; BSW from an accredited school of social

work and one year of social work experience.

Nurse: BSN from an accredited nursing education program; ADN from an accredited nursing education

program

Combination of relevant education and relevant experience accepted?: N/A

Licenses and Certifications

• Current certification in Basic Life Support for Healthcare Providers (CPR & AED) by the American

Heart Association that is valid for at least 90 days after hire.

• Requires a valid North Carolina or South Carolina Drivers License
• Requires County Driving Privileges
• Current license to practice as a Registered Nurse (RN) in NC issued by the NC Board of Nursing

or another Nurse Licensure Compact State.

Preferred Qualifications

• BSN with one (1) year of relevant nursing care management experience preferred.
• ADN with three (3) years of relevant nursing care management experience preferred.

Knowledge, Skills and Abilities

Knowledge of

• Knowledge of social services procedures, practices and methods.
• Knowledge of social services related federal, state and local laws, rules and regulations relating to

provision of public assistance, and social welfare.

• Knowledge of care management methods and techniques.
• Knowledge of services offered by the county and other local public and private community-based

service agencies.

• Knowledge of medical and legal terminology.
• Knowledge of principles of public health and associated laws.

Skills

• Prioritizing work.
• Managing and executing multiple tasks.
• Maintaining various confidential records.
• Evaluating records to ensure accreditation standards are met.
• Using computers and related software applications.
• Exercising judgment and discretion.

Abilities

• Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate

interpersonal styles and methods to reduce tension or conflict between two or more people.

• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing

data from different sources to draw conclusions; using effective approaches for choosing a course

of action or developing appropriate solutions; taking action that is consistent with available facts,

constraints, and probable consequences.

• Communication: Clearly conveying information and ideas through a variety of media to individuals

or groups in a manner that engages the audience and helps them understand and retain the

message.

• Building Partnerships: Identifying opportunities and taking action to build strategic relationships

between one's area and other areas, teams, departments, units or organizations to help achieve

business goals.

• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities

or environment; adjusting effectively to work within new work structures, processes, requirements,

or cultures.

• Building Trust: Interacting with others in a way that gives them confidence in one's intentions and

those of the organization.

• Planning and Organizing: Establishing courses of action for self and others to ensure that work is

completed efficiently.

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable

accommodation, each essential function satisfactorily. Reasonable accommodations may be made to

help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or

working conditions. Other duties may be assigned based on business need and the supervisor's request.

Mecklenburg County reserves the right to revise the job description at any time. Designated positions

may be required to assist in emergency and/or disaster situations