Responsible for the ongoing renewal sales of our web-based software, myStaffingPro, and related HR Services products and services to existing customers.
Makes outbound Sales calls to existing customers to schedule renewal calls.
Consults with existing customers to provide demonstrations using web conferencing software.
Follows up with customers via telephone calls and email communications to ensure client satisfaction and address any questions.
Creates sales proposals for renewals and for new features or users that are added to existing client systems.
Documents all appointments, call results, and sales activities to keep the records up to date for management reporting and for future reference.
Provides changes to billing information applicable to the billing contact and the billing amounts to ensure accurate information.
Promotes and supports an ongoing customer referral program to increase revenue.
Other duties as assigned to support the general purpose of the position's function.
Numbers & Facts
Location
Lima, Ohio
Skills
Billingunmatched
Consultingunmatched
Customer Retention/Renewalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Human Resourcesunmatched
Internet Applicationunmatched
Management Reportingunmatched
Product Demonstrationunmatched
Public/Media/Press/Analyst Relationsunmatched
Record Keepingunmatched
Referenceable Customersunmatched
Revenue Growthunmatched
Salesunmatched
Sales Proposalsunmatched
Web Conferencing Softwareunmatched
eCommerce Salesunmatched
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