Administrative Management, Emergency Management, Emergency Response, Government, Homeland Security, Industry Standards, Information Technology & Information Systems, Leadership, Operational Communications, Operations Management, Public Safety, Systems Administration/Management, Time Management
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Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
The Prince George's County Government Office of Homeland Security (OHS) is currently seeking qualified applicants to fill a permanent full time Public Safety Communications (PSC) Operations Division Manager (Administrative Specialist I) position, grade G29, within its Public Safety Communications (PSC) Operations Section.
Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.
About the Position:
This is a critical leadership role within the County’s Public Safety Answering Point (PSAP)/9-1-1 Emergency Communications Center. The incumbent ensures that more than 1.5 million annual public safety requests for service are processed and over 1.2 million emergency incidents each year are dispatched in accordance with agency requirements, industry standards, and public safety guidelines. This position meets the State of Maryland definition of a 9-1-1 Specialist.
This is a professional management position within the Office of Homeland Security Public Safety Communications Operations Division. The individual in this role works under the direction of the PSC Division Chief and closely with the PSC Deputy Director to ensure timely, accurate, and effective responses to emergency and non-emergency public safety requests for service. Prince George’s County 9-1-1 Specialists serve as the public’s primary point of contact for public safety response and are vital to the safety of other first responders. This position is a critical component in the daily operation of Prince George’s County Emergency Communications Center and the public safety continuum. The person in this position requires extensive management experience operating within a large, high-volume, combined 9-1-1, Fire/EMS, and Law Enforcement Dispatch Public Safety Answering Point (PSAP). This position is considered essential. About the Agency
The Office of Homeland Security (OHS) was developed as a result of legislation passed in 2003. This new agency incorporated critical emergency response entities that were previously part of other agencies. Public Safety Communications (PSC), which included all County 9-1-1, emergency dispatch and radio system support, had been part of the Office of Information Technology and Communications (OITC). The Emergency Management Division (EM) was within the Fire/EMS Department. EM and PSC were combined under the leadership of the Deputy Chief Administrative Officer for Public Safety/Director of Homeland Security, forming the Office of Homeland Security. The legislation and resulting changes to the Charter, spelled out the separate and distinct missions assigned to EM and PSC.Job Type: Probationary FT
Agency: Office of Homeland Security
Location: PSCC - Bowie
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Prince George's County Government, MD