Public Safety Technology Manager

Public Safety Technology Manager

Salary

$85,231.44 - $136,370.31 Annually

Location

City of Doral, FL

Job Type

Full Time

Job Number

06252026

Department

Information Technology

Opening Date

06/25/2026

Closing Date

7/9/2026 5:00 PM Eastern

• Description
• Benefits
• Questions

General Purpose

The Public Safety Technology Manager is responsible to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. This position communicates with the IT Department and the Command Staff. This position will ensure all Florida Department of Law Enforcement (FDLE) regulations and Law Enforcement Accreditation guidelines are followed. Ensures all action plans, assessments of applications, and issues are implemented. The Public Safety Technology Manager works under the general supervision of the IT Director and the Chief of Police.

Supervision Received and Exercised

This position is classified as an exempt, full-time position with a 40 hour work-week.

Essential Duties and Responsibilities

Essential Functions:

• Formulate and implement processes and procedures for tracking and analyzing technical and financial data of Public Safety software, hardware, and equipment from requisition through retirement.
• Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts.
• Enter all software and hardware serial numbers or identification tags into IT Inventory system and ensure information is up-to-date, accurate, and auditable.
• Perform inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support.
• Research industry best practices and compare against the organization's practices in order to establish benchmarks for managing Public Safety IT assets.
• Generate, distribute, and review relevant management reports.
• Leads in the administration and maintaining operational capacity of public safety systems with respect to network connectivity, storage, and security infrastructure architecture.
• Responsible to maintain accessibility at all times for all public safety staff.
• Install, configure and maintain CAD/RMS related systems and equipment.
• Overseeing and managing Public Safety information technology projects.
• Supervision is exercised over a variety of professional, and Public Safety technical employees with assigned responsibilities in various Public Safety departmental projects.
• Implements and enforces access control policies and procedures, including granting and revoking access privileges as well as monitoring access logs.
• Manages the creation of new user accounts including Active Directory accounts, assign Office 365 licenses; and security access; disables accounts upon notice.
• Assists with management and enrollment of mobile devices such as iPad and iPhone.
• Provides training on new hardware and/or software applications as requested.

Additional Duties:

• Performs other related work as required.

Minimum Qualifications

MINIMUM EDUCATION AND TRAINING

• Must possess a Bachelor's degree in Computer Science, Information Technology or related field. Experience and training may be substitute on a year for year basis.
• Must possess at least four (4) years of related work experience involving troubleshooting, installing, upgrading, or maintaining PCs, laptops, printers, or associated peripherals in a MS Windows-based environment with MS Office products.
• Ability to attain FDLE CJIS Certification within 6 months of hire.
• Computer Industry Certifications in A+, N+, ITIL, and MCP are preferred.
• Must possess a valid drivers license with an acceptable driving record.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills and Abilities:

• Experience with desktop operating systems.
• Extensive application support experience.
• Working knowledge of a range of diagnostic utilities.
• Good understanding of the organization's goals and objectives.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Strong documentation skills.
• Ability to conduct research into a wide range of computing issues as required.
• Ability to absorb and retain information quickly.
• Must be fluent in spoken and written English. Ability to communicate in Spanish is a plus.
• Must be computer literate with knowledge of Microsoft Word, Excel, Power Point and other similar programs.
• Must be a non-smoker.
• Minimum requirements may be waived by the City Manager.

Physical Requirements:

• Ability to hear, make rational decisions and perform activities such as transcribing, viewing a computer terminal and/or extensive reading. Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to mov

City of Doral

Human Resources Department

Summary of Benefits:

In this summary, we are providing general information, which will be helpful to you in evaluating the City of Doral as your premier place to work. If you have questions concerning a specific item or interpretation, please feel free to contact Human Resources at (305) 593-6760.

Employment Benefits for Regular Full-Time Non-Sworn Employees:

Introductory Period

An introductory period for an employee is twelve (12) months for entrance, rehire, and promotional appointments. In the event the employee accepts a promotional opportunity position within the City before an initial introductory period is satisfactorily completed, the initial introductory period starts over at the time the employee begins working in the new position.

The introductory period is considered a continuation of the employment selection process. It provides the City an opportunity to observe and evaluate the capacity of the employee, which includes the employees ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employees work habits and conduct, including attendance and the employees relationship with coworkers and superiors.

During the introductory period, the new employee and the supervisor shall evaluate employment suitability in terms of skill, knowledge, performance, and compatibility. During this period, the employee shall be given the support and resources needed to learn and demonstrate the duties and competencies required in the new position.

Absences During Introductory Period:

Any cumulative absences during the introductory period in excess of ten (10) workdays will automatically extend the introductory period by the number of days absent regardless of whether the absence was with or without pay.

Holidays

The City of Doral observes 12 paid holidays per year.

• New Year's Day
• Martin Luther King's Birthday
• Presidents Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veterans' Day
• Thanksgiving Day
• Friday after Thanksgiving
• Christmas Day

In addition, employees received two (2) personal days and (1) Birthday. The personal days must be used before the end of the fiscal year and the birthday must be taken within six (6) months of the birthday.

Accruals (Vacation & Sick Time)

The City of Doral has separate sick and vacation leave for non-sworn employees which is accrued on a monthly basis.

Vacation is accrued on a monthly basis depending on the years of service:

Years of Service Monthly Accruals Yearly Accrual

0-4 years 06.66 hours per month 80 hours per year

5-9 years 10.00 hours per month 120 hours per year

10-20 years 13.33 hours per month 160 hours per year

More than 20 years 16.66 hours per month 200 hours per year

Employees may use vacation time as it is accrued.

Sick leave is earned at the rate of 8.0 hours per month for a forty (40) hour work-week. Employees may accumulate a sick time maximum 1,040 hours if on a forty (40) hour work-week.

Sick Leave Payment Program

Employees may sell back to the City up to a maximum of 32 hours of sick leave per year provided that the employee maintains a maximum of 80 hours of sick leave in his or her leave balance. This election is made annually at the beginning of each fiscal year by the employee and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.

Annual Leave Sell Back

Employees may elect payment of accrued, unused annual leave in lieu of time off. This election is made annually in the beginning of each fiscal year and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.

Health Care Benefits

All Healthcare benefits for all employees are effective on the first of the month following 30 days of full-time employment. The City offers HMO, POS, and High Deductible Health plans. The High Deductible Health plan comes with a Health Savings Account (HSA).

Dental Plan

The City of Doral offers a PPO dental insurance plan.

Vision Care

The City of Doral offers voluntary vision care benefits.

Life, Short-term and Long-term Disability

The City of Doral will cover your life insurance at the rate of two (2) times the employees annual salary up to a maximum of $300,000.00. In addition, the City offers both short-term and long-term disability plans which act as income protection plans.

Retirement Benefits

Employees participate in the Citys 401a retirement plan administered through Mission Square. The plan requires employees to contribute a mandatory six percent (6%) of their base pay while the City contributes twelve percent (12%) of the employees base pay.

457 Supplemental Plan

The City of Doral has a voluntary deferred compensation pension program available through Mission Square where the employee can make contributions to their retirement. The City does not make any contributions to this plan.

Education/Tuition Reimbursement

The City offers the Educational Reimbursement Program (ERP) established to provide educational assistance to full-time employees participating in training or educational programs designed to strengthen their abilities, which in turn directly benefit the City. The City will pay the State tuition rate to its members based on the letter grade obtained for each class. Employee must be a full-time employee for 6 months in order to be eligible for this benefit.

Bereavement Leave

Upon approval of the Department Head, a full?time employee may, upon request, be granted up to three (3) working days of leave with pay in the unfortunate event of a death in his or her immediate family, or up to five (5) working days of leave with pay to attend the funeral or memorial services of an immediate family member outside the State of Florida. The employees immediate family shall be defined as the employees spouse, father, mother, step-parents, natural, step and adopted children, brother, sister, father-in-law, mother-in-law, grandparents, brother-in-law and sister-in-law, grandparents-in-law, registered domestic partner, and child of a registered domestic partner.

The bereavement leave must be taken consecutively, and the employee must attend the funeral of the deceased family member to be eligible for bereavement leave. If an employee needs time in excess of that provided in this policy, he or she may request accrued vacation time, sick time, or PTO with the approval of their department head. The City reserves the right to request all pertinent information including deceased relatives name, relationship of the employee to the deceased, the name and address of the funeral home, and the date of the funeral. Documentation such as a death certificate, or other documentation on the deceased may be required for approval of the leave.

Voting Leave

Employees are encouraged to exercise their right to vote outside of their scheduled working hours. As such, all full-time employees as defined herein may be granted up to one hour of leave during polling hours in order to vote in federal, state or local elections, both primary and general elections. This time off shall be granted if it does not increase staffing cost or decrease departmental efficiency.

Employees must request time off for voting in writing or via e-mail at least five (5) business days in advance to the Department Head or designee. The request for leave must clearly state that the employee needs leave in order to vote.

THE CITY OF DORAL DOES NOT OFFER A RELOCATION PACKAGE

THE CITY RESERVES THE RIGHT TO AMEND, MODIFY OR TERMINATE (IN WHOLEOR IN PART) ANY OF ITS BENEFITS PROGRAMS AT ANY TIME.

Equal Opportunity Employer

The City of Doral is an equal opportunity employer.

Smoke Free/Drug Free Workplace

The City of Doral maintains a smoke free and drug free workplace.

01

Which of the following best describes your education in Computer Science, Information Technology, or a related field?

• High school diploma or GED equivalent.
• Associates Degree from an accredited college in a related field.
• Bachelors Degree from an accredited college in a related field.
• Masters Degree from an accredited college in a related field.

02

Do you possess at least four (4) years of experience relevant to the major duties and essential functions of the position? (Troubleshooting, installing, upgrading, or maintaining PCs, laptops, printers, or associated peripherals in a MS Windows-based environment with MS Office products).

• Yes
• No

03

Are you computer literate with knowledge of Microsoft Word, Microsoft Excel, Outlook, WordPerfect or a similar word processing program?

• Yes
• No

04

Do you have experience with help-desk support or PC installation and repair?

• Yes
• No

05

Do you have extensive application support experience?

• Yes
• No

06

Do you have extensive experience with packaged PC software including: MS Office, and MS Windows?

• Yes
• No

07

Do you have experience with desktop operating systems?

• Yes
• No

08

Are you fluent in the English language?

• Yes
• No

09

Do you possess a valid driver license with an acceptable driving record?

• Yes
• No

10

I certify that I have read the job announcement in its entirety, and have attached my resume and last obtained degree to my application.

• Yes
• No

Required Question

Employer City of Doral

Address 8401 NW 53 Terrace

Doral, Florida, 33166

Phone 305-593-6725

305-593-6760

Website http://www.cityofdoral.com