Public Safety Telecommunicator Assistant Supervisor

Public Safety Telecommunicator Assistant Supervisor

Salary

$66,847.31 - $113,640.41 Annually

Location

Leesburg, VA

Job Type

FT Hourly W BN

Job Number

26-00598

Department

Sheriffs Office

Opening Date

06/05/2026

Closing Date

6/19/2026 11:59 PM Eastern

FLSA

Non-Exempt

Grade

123

• Description
• Benefits
• Questions

Loudoun County Government has been named one of Forbes 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE SEE RESUME WILL NOT BE TAKEN INTO CONSIDERATION.

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Introduction

The Loudoun County Sheriffs Office is seeking professional, dedicated individuals who are interested in a position as a Public Safety Telecommunicator Assistant Supervisor working 42-hours per week. Loudoun County is one of the fastest growing Counties in the Commonwealth of Virginia and offers a competitive salary and benefits package. The position may include rotating shifts and on-call for emergency situations.

Job Summary

Duties:

• Maintains thorough knowledge of Division procedures, operations, and policies; reviews standard operating guidelines (SOGs), standard operating procedures (SOPs), General Orders, and the Training Manual; and participates in scheduled training to maintain the knowledge and skills associated with the job.
• Assists supervisor in completing daily logs; ensures that pertinent information has been received from previous shift; and passes on pertinent information to the relieving shift.
• Assists in overseeing, monitoring, and evaluating the daily activities and performance of assigned employees.
• Assists in supervising squad operations during complex incidents, assists with supervision and scheduling of personnel in the ECC; and communicates effectively with all personnel.
• Uses information and communication technology tools and resources in Department.
• Ensures all 911 calls are answered in a timely manner and routed to the appropriate jurisdiction.
• Ensures all systems are operational and coordinates with proper personnel any problems that are encountered.
• Ensures the overall security of the building after hours.
• Interfaces with other departments, particularly other public safety departments, Training, and senior leadership on information as needed.
• Ensures proper operation of the VCIN/NCIC Teletype terminals.
• Assists in coordinating the daily schedule; assists in assigning and distributing personnel and resources to meet daily service demands.
• Operates computer aided dispatch (CAD) system.
• Operates radio systems and equipment to dispatch service.
• Operates telephone system and equipment to dispatch service.
• Receives calls for service from the public and determines urgency of the call; obtains information necessary to respond to the call.
• Monitors staff performance in accordance with County and Human Resources (HR) polices; provides regular feedback; provides input for appraisals of performance; ensures staff adhere to all applicable policies and procedures of the Department and of the County; ensures staff is trained and certifications are current; and advises supervisor of challenges with staffing, workload, or performance.

Hiring salary will be commensurate with experience.

Minimum Qualifications

High School diploma or equivalent; four (4) years of experience working in a public safety communications center; includes two (2) years of experience at Public Safety Telecommunicator II or III level, preferably with Loudoun County.

Satisfactory completion and maintenance of all required training and certifications of the Public Safety Telecommunicator III level.

Job Contingencies and Special Requirements

Selection process may include review of the Applicant Screening Questionnaire and County application, in person interview(s), successfully passing the CritiCall computer simulation test, and an intensive background investigation to include fingerprinting, credit check, driving record, polygraph examination, psychological evaluation, and medical physical examination to include drug screening.

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Equal Employment Opportunity

Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation

Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at

703-777-0213 or email Human Resources.

Loudoun County Government offers a variety of benefits to both regular full time and part time employees. To view the comprehensive benefits package we have to offer you when you join our team, please click here.

Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.

01

Do you have a High School diploma or equivalent and four (4) years of experience working in a public safety communications center which includes two (2) years of experience at Public Safety Telecommunicator II or III level?

• Yes
• No

02

Are you a US citizen?

• Yes
• No

03

Do you have any tattoos on your hands (except a wedding band tattoo), head, face, or neck?

• Yes
• No

04

If you answered yes to the above question, are you willing to have them removed?

• Yes
• No

05

Have you ever been convicted of a felony?

• Yes
• No

06

Have you ever been convicted of a hate crime?

• Yes
• No

07

Have you ever been convicted of sexual assault?

• Yes
• No

08

Have you been convicted of an alcohol-related driving offense within the past 5 years?

• Yes
• No

09

Have you ever been convicted of domestic violence?

• Yes
• No

10

Have you ever been convicted of a crime that prevented you from carrying a firearm?

• Yes
• No

Required Question

Employer Loudoun County Government

Address 1 Harrison Street SE

Leesburg, Virginia, 20175

Phone 7037770213

Website www.loudoun.gov