Public Safety Telecommunicator

Rutgers The State University of New Jersey

New Brunswick, NJ

JOB DETAILS
SALARY
SKILLS
Background Investigation, Benchmarking, Business Operations, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Communication Skills, Computer Maintenance, Computer Skills, Construction Planning, Construction Safety, Contract Negotiation, Customer Support/Service, Emergency Care, Emergency Management, Emergency Services, Environmental Health, Environmental Monitoring, Facilities Planning, IP (Internet Protocol), Law Enforcement, Maintenance Services, Operations Planning, Physical Demands, Psychology, Public Safety, Record Keeping, Records Management, Safety/Work Safety, Security Equipment, State Laws and Regulations, Statutory Laws, Strategic Planning
LOCATION
New Brunswick, NJ
POSTED
30+ days ago

Position Details Position Information RecruitmentPosting Title Public Safety Telecommunicator Job Category AFSCME 1761 COLT Department Rutgers Police NB Overview The Division of Institutional Planning & Operations IP&O employs a workforce of approximately 2700 staff represented by 15 collective negotiations agreements and is responsible for institutional strategic initiatives and operations which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction facilities public safety and emergency operations environmental health and safety transportation housing and auxiliaryretail operations. Posting Summary Rutgers The State University of New Jersey is seeking Public Safety Telecommunicator for the Police Department.Among the key duties of this position are the following Monitors receives and coordinates all communications with university police emergency management and emergency services as well as communications between external partners in police fire and medical agencies including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors updates and maintains various departmental computer-based systems including but not limited to an electronic Records Management System NextGen 9-1-1 telephone system NextGen 9-1-1 Computer Aided Dispatch CAD system Text to 9-1-1 computer application. FLSA Nonexempt Grade 17 Salary Details Minimum Salary 46603.040 Mid Range Salary 54860.940 Maximum Salary 63466.660 Offer Information The final salary offer may be determined by several factors including but not limited to the candidates qualifications experience and expertise and availability of department or grant funds to support the position. We also take into consideration market benchmarks if and when appropriate and internal equity to ensure fair compensation relative to the universitys broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include Medical prescription drug and dental coverage Paid vacation holidays and various leave programs Competitive retirement benefits including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits when applicable Life insurance coverage Employee discount programs Position Status Part Time Working Hours Standard Hours 40.00 Daily Work Shift Work Arrangement Union Description AFSCME - Local 1761 COLT Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Highvocational school diploma or equivalent plus two years clerical experience. CertificationsLicenses Must be a certified 9-1-1 operator or receive certification within 90 days of employment. Required Knowledge Skills and Abilities Requires the ability to record and maintain data in computerized and non-computerized formats. Must be able to communicate effectively. Must have effective client service skills. In accordance with New Jersey State law applicants must agree to undergo and authorize the university to conduct fingerprint criminal history andor child abuse record checks with various law enforcement agencies including but not limited to the Federal Bureau of Investigation Identification Division andor the New Jersey Division of State Police Bureau of Identification. Must pass a physical examination. Must pass a psychological examination. Must complete continuing education credits to maintain certifications required to perform essential functions of the position. Applicants must also assume any costs incurred by the university associated with the background investigations whether required by statute or not. Must be able to work various shifts including weekends overnights and holidays occasional overtime is required. Preferred Qualifications Radio communications or dispatcher experience and professional computer experience are preferred. Equipment Utilized Communications equipment computer-aided dispatch equipment telephones radios alarm systems Physical Demands and Work Environment Special Conditions Monitors receives and coordinates all communications with university police emergency management and emergency services as well as communications between external partners in police fire and medical agencies including emergency 9-1-1 calls. Receives and coordinates all after traditional business hours calls for requests for facilities maintenance. Handles in-person text and application-based inquiries and telephone inquiries from the public. Refers calls or dispatches assistance as appropriate. Provides medical pre-arrival instructions for calls received via 9-1-1. Monitors updates and maintains various departmental computer-based systems including but not limited to an electronic Records Management System NextGen 9-1-1 telephone system NextGen 9-1-1 Computer Aided Dispatch CAD system Text to 9-1-1 computer application. Part-time position- 24hoursweek Salary will be pro-rated at 60 Posting Details Posting Number 26ST0062 Posting Open Date 01152026 Special Instructions to Applicants Message to AFSCME Local 1761 COLT members ONLY To apply an application or resume must be submitted no later than 900 a.m. on Monday 01262026. Although AFSCME Local 1761 COLT members have priority consideration outside applications are accepted as well. Regional Campus Rutgers University-New Brunswick Home Location Campus Rutgers University - New Brunswick City New Brunswick State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals if employment will commence during Flu Season Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidates offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race creed color national origin age ancestry nationality marital or domestic partnership or civil union status sex pregnancy gender identity or expression disability status liability for military service protected veteran status affectional or sexual orientation atypical cellular or blood trait genetic information including the refusal to submit to genetic testing or any other category protected by law. As an institution we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address httpuhr.rutgers.edunon-discrimination-statement Supplemental Questions Required fields are indicated with an asterisk . Are you currently a member of AFSCME 1761 COLT Yes No Do you have a highvocational school diploma or equivalent plus two years clerical experience Yes No Do you have a NJ EMD Certification Yes No Do you possess Basic Telecommunicator Certification Yes No Applicant Documents Required Documents ResumeCV Optional Documents Cover LetterLetter of Application List of Professional References contact Info

About the Company

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Rutgers The State University of New Jersey