Public Service Aide

Prince George's Community College

Upper Marlboro, MD

JOB DETAILS
SALARY
$31,785–$34,964 Per Year
SKILLS
Administrative Skills, Background Investigation, Calculators, Communication Skills, Computer Terminals, Copying Machines, Crime Prevention, Data Entry, Disability Accommodations, Documentation, Driver's License, English Language, Fax Machines, High School Diploma, Interpret Regulations, Office Equipment, PC (Personal Computer) Systems, Physical Demands, Presentation/Verbal Skills, Student Housing, Training Program, United States Citizen, Word Processors
LOCATION
Upper Marlboro, MD
POSTED
30+ days ago

Job Vacancy Announcement

Position Information -------------------

Position Title: Public Service Aide Position Type: Staff Department: College Police and Emergency Management FLSA: Non-Exempt Union: Union Full Time or Part Time: Full Time Grade: 5 Salary Range: $31,785 - $34,964 Annually Fixed Term: Tenure Track Faculty Only Regular or Temporary: Regular

Job Description ----------------

Responsible for performing a variety of routine field and clerical work in support of non-criminal police functions associated with campus police operations.

Minimum Qualifications ----------------------

EDUCATION AND EXPERIENCE

High School Diploma Valid drivers license with no more than two current points must be able to qualify for college insurance coverage. 6 months of related experience which involved basic clerical office skills and interaction with the public or required course work certification.

Criteria ----------

The following criteria which are not the sole criteria used in the final hiring decision will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed.

Other information and observations made during the interview process may be considered in the selection process.

A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

Essential Duties -----------------

• Answers routine inquiries from the general public and makes proper dispositions or directs them to proper authorities. • Handles non-emergency calls and priority calls for service. • Other duties as assigned including the extension centers • Retrieves and inputs data into the computer terminal. • Indexes and codes a variety of records • Performs data entry and distribution of student parking permits. • Provides general clerical support to various administrative functions using a typewriter and word processor. • Operates the police substation. • Maintains forms and office supplies at police substation and orders when necessary. • Distributes crime prevention materials. • Opens and secures offices and classrooms as required. • Transports reports and other paperwork to various locations on campus and to off-site extension centers. • Escorts faculty staff and students to their vehicles. • Issues parking citations for violations of college parking regulations. • Advises the general public on parking regulations. • Performs special uniformed security details as required. • Assists in special traffic control. • Provides relief police dispatching duties as needed. • Performs related work as required.

Knowledge, Skills, and Abilities ---------------------------------

Ability to interact with the public at all levels Ability to interpret rules, regulations, and policies Ability to work with minimum supervision Ability to use communications equipment Ability to effectively communicate in spoken and written standard English Ability to successfully complete an in-service training program and maintain appropriate certification throughout employment.

Physical Requirements ---------------------

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office-related equipment such as but not limited to a personal computer, calculator, copier, and fax machine. Significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

Other Requirements ------------------

Ability to work Tuesday - Saturday at the University Town Center Location. Ability to work the following hours Tuesday - Thursday 2:00 pm - 10:00 pm Friday - Saturday 8:30 am - 4:30 pm Ability to communicate effectively in spoken and written standard English. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work. A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Accommodations ----------------

To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince Georges Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent (ECT) department.

Background Check ----------------

Is Background Check Required: Yes Is the incumbent responsible for working with minor children or directly engaging with minor children on campus: No

Posting Detail Information -------------------------

Posting Number: PGCC23471112 Open Date: 03/05/2026 Close Date: Open Until Filled Yes Background Check Statement: Prince Georges Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial credit report or driving history check.

Special Instructions to Applicants ---------------------------------

This position offers a comprehensive benefits package including paid time off, paid holidays, retirement plans, and health and welfare coverage.

Application Status ------------------

You will receive an email acknowledging receipt of your application upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Posting Specific Questions -------------------------

Which of the following best describes your level of completed education?

Education details must be included in your application.

Masters Degree or above from an accredited college/university Bachelors Degree from an accredited college/university Associates Degree from an accredited college/university One to two years of college credit (30 credit hours is equivalent to one year) Less than 30 credits from an accredited college/university High School Diploma or GED None of the above

Do you have a valid drivers license with no more than two current points?

Yes No

Do you have at least 6 months of related experience which involves basic clerical office skills and interaction with the public or required course work certification?

Yes No

Do you now or in the future require visa sponsorship to continue working in the United States?

As required by the 1986 Immigration Act, candidates must present acceptable documentation showing that they are a U.S. citizen or a resident authorized to work in the U.S.

Yes No

How did you hear about this employment opportunity?

HERC HigherEd Jobs Hispanic Outlook Indeed Personal Referral PGCC Website Social Media LinkedIn Twitter Facebook The Chronicle of Higher Ed The Washington Post Other

Please indicate below.

Applicant Documents -------------------

Required Documents: Resume Optional Documents: Cover Letter

About the Company

P

Prince George's Community College