Administrative Skills, Analysis Skills, Billing, Calendar Management, Conferences, Customer Support/Service, Mail Processing, Office Management, Operational Support, Order Supplies, Organizational Skills, Public Administration, Purchase Orders, Regulations, Reporting Skills, Travel Planning
Distinguishing Features of the Class
An employee in this class performs a variety of administrative and office management in support of department operations. Work includes providing customer service by phone or in person; processing department timesheets for payroll; processing purchase orders and invoices; compiling information and preparing specialized reports; scheduling and attending meetings; maintaining and tracking financial data; coordinating staff travel arrangements; ordering and maintaining office supplies; screening and distributing the mail; providing administrative support to the department director; and establishing and maintaining a variety of departmental records, files and data, including financial records. Employee is responsible for interpreting, applying, and explaining program policies and procedures. Work is characterized by its variety and complexity and requires analytical ability and organizational knowledge of applicable policies, procedures, and programs. Work requires independence and self-initiative and a knowledge of department operations so that the duties can be performed effectively. The employee must exercise judgment, discretion, and initiative in completing assignments and in handling difficult public contact situations requiring considerable tact. Work is performed under limited supervision and is evaluated for proper application of policies and procedures through observation, conferences, and the quality and effectiveness of work completed.Job Type: Full-Time Regular
Agency: Public Services
Location: Public Services Complex, Kinston