Public Services Assistant - Library, On Call

Public Services Assistant - Library, On Call

Salary

$25.71 Hourly

Location

18878 SW Martinazzi Ave, Tualatin, OR

Job Type

Temporary/On-Call

Job Number

2026-00023

Department

Library

Division

Library

Opening Date

08/06/2026

Closing Date

8/23/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Summary

The City of Tualatin is currently recruiting for on-call Public Services Assistants. The position generally works 19 or fewer hours per week. Applicants with flexible and available schedules are preferred.

Are you outgoing, enthusiastic, and charismatic with a desire to connect others to the amazing resources available at our Tualatin Library? This may be the position for you. Our Public Services Assistant (on-call) position will interact with library patrons as part of a collaborative team, assisting them in accessing relevant and dynamic library services, programs, and materials. Sound interesting? Check out the essential duties, responsibilities and qualifications below. If you are qualified and ready to join as a team member of our hard-working group of professionals, then we want to hear from you!

Essential Duties and Responsibilities

Responds to requests for information on basic reference subjects, including formulating and processing online search requests. Assists patrons in locating and obtaining materials and information.

Instructs patrons, formally and one-on-one, in the use of library resources. Assists patrons in the use of computers and related technology.

Provides limited technical and troubleshooting support for library computers and other technologies.

Provides readers advisory services to patrons of all ages for all formats, interests, and abilities verbally and through electronic and print formats.

Monitors patron behavior and ensures positive and harmonious interaction of relationships amongst patrons and library staff. Assists in the overall security of the library and its premises.

In coordination with appropriate Public Services staff, assists with programs and activities.

Understands emergency procedures and is able to act accordingly. Is able to assist regular staff with opening and closing the library.

SUPERVISION: Supervision of other employees is not a responsibility of this position. May direct the activities of temporary staff and volunteers, and assist with their training.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills: Ability to operate a personal computer. Knowledge of current software applications related to the functions and operations of a public library. Working knowledge of productivity software, internet services and social media. Ability to troubleshoot minor computer and equipment problems.

Language Skills: Ability to communicate effectively in English in oral and written form. The ability to speak Spanish is preferred. Ability to respond to inquiries from patrons. Ability to write correspondence and reports that conform to a prescribed style and format. Ability to effectively present information to a wide range of individuals or groups in written or oral format. Ability to give instructions on the use of catalogs, indexes, research tools, databases and reference materials.

Other Skills and Abilities: Knowledge of the mechanics of library operation, or ability to acquire that knowledge through training. Knowledge of modern office practices and procedures including computer skills. Ability to learn new tasks.

Reasoning Ability: Ability to respond effectively and tactfully to common inquiries or complaints from patrons, other agencies, or members of the library and city staff. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to organize and prioritize multiple tasks and duties. Ability to serve the public in a friendly yet businesslike manner and to maintain effective working relationships with other employees.

Technical Skills: Basic knowledge of library science theory and practice. Ability to organize, file and maintain accurate records.

Certificates, Licenses, Registrations: Possession of, or ability to obtain possession of, a valid Oregon drivers license. CPR/AED/SFA certified, or ability to obtain such training within the time frame determined by management.

EDUCATION and/or EXPERIENCE: Graduation from a four-year college or university with a minimum of two years related experience working in a public library which ensures basic knowledge of public library philosophy, practices and procedures, current trends in library services, popular literature, and childrens literature, as well as basic reference materials and resources. Bilingual speaking ability is highly desirable.

Any satisfactory equivalent combination of education, experience and training which ensures the ability to perform the work may substitute for the above qualifications.

PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to frequently sit, stoop and/or bend, reach forward with hands and arms and grasp. The employee is occasionally required to stand, walk, kneel, squat or crouch, twist, reach overhead, pinch and employ finger manipulation. The employee is rarely required to drive, use foot manipulation, and balance. The employee must frequently lift up to 10 pounds, occasionally lift up to 30 pounds, and rarely lift up to 40 pounds. The employee is occasionally required to push/pull up to 20 pounds. The employee is required to occasionally carry items weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Must be able to distinguish numbers and characters on an electronic screen. Must be able to efficiently use a computer keyboard and mouse.

Duties of this position are usually performed in an indoor environment, involving heavy public contact, frequent interruption, with a usually moderate noise level. Duties of this position require a willingness to work nights, weekends, and holidays.

Additional Information

HOW TO APPLY:

Are you qualified and up to the challenge? Great! We would love to hear from you.

All applications must be submitted through our online application system. Please submit your application here: https://agency.governmentjobs.com/tualatinor/default.cfm

No faxed or emailed resumes can be accepted in lieu of the online application.

The City of Tualatin is an equal opportunity employer. Veterans and minorities are encouraged to apply.

There are a wide variety of benefits available to employees represented by the Tualatin Police Officers Association. These benefits include: health, dental with orthodontia, vision, life insurance, health retirement account, voluntary life insurance plans, flexible spending accounts for health care and dependent care, an employee assistance program, and voluntary deferred compensation programs.

For more information, follow the link below:

TPOA-S Benefits

01

What is your level of education?

• Associates degree or less
• Bachelors degree
• Advanced or multiple Bachelor degrees
• My education includes library-specific classes or degrees

02

How many years of experience do you have in a public or school library?

• Less than 2 years
• 2-5 years
• 5 or more years

03

Please check below any of the skills with which you have at least 6 months of professional experience.

• Assisting adults find appropriate reading literature
• Assisting youth/teens find appropriate reading literature
• Assisting patrons with reference or information services
• Experience working specifically with school-aged children and/or teens

04

Select each of the below choices for which you have the at least six months professional work experience. Experience must have been obtained within the last seven years to qualify.

• Assisting others with Microsoft Office
• Assisting others with email and online software skills in Microsoft Word and Excel
• Assisting others with e-readers and mobile technology

05

Which best describes your experience using Polaris or another ILS?

• No experience with Polaris or any ILS
• Less than six months experience with Polaris
• 6-23 months experience with Polaris
• 24 or more months experience with Polaris
• No experience with Polaris, but 6-24 months experience with a different ILS
• No experience with Polaris, but more than two years experience with a different ILS

06

What is your ability to speak Spanish?

• Not Applicable
• Beginner - Only know a few words or phrases
• Moderate - Able to converse about general topics using past, present and future tense with some strained fluency. Generally understood by native/non-native speakers
• Fluent - Speaks Spanish with fluency. Ability to speak with ease on complex subject matter with native or near native proficiency

07

Do you have experience working or volunteering for at least six months with a WCCLS library? (Work or volunteer experience must be within the last 5 years to qualify).

• Yes
• No

08

Please select the choice(s) below which best describes your availability for evenings, weekends and weekdays.

• Not available on evenings or weekends
• I am available weekends, but not evenings
• I am available evenings, but not weekends
• I am available on both evenings and weekends
• I am available most weekdays
• I am available all weekdays

09

Are you a current City of Tualatin employee or volunteer?

• Current City of Tualatin Employee
• Current City of Tualatin Volunteer

10

Under Oregon law, veterans who meet minimum qualifications for a position may be eligible for employment preference. If you think you may qualify, please read the following checklist carefully. Check the box for each item that is appropriate. To receive veterans preference, you must complete this section, and attach the required documentation when you submit this application. Acceptable documentation is either a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions, or as otherwise specifically noted below . "Active duty" does not include attendance at a school under military orders, except schooling incident to an active enlistment or a regular tour of duty, or normal military training as a reserve officer or member of an organized reserve or a National Guard unit.

• I served on active duty with the Armed Forces of the United States for a period of more than 90 consecutive days beginning on or before 1/31/55, and was discharged or released under honorable conditions.
• I served on active duty with the Armed Forces of the United States for a period of more than 178 consecutive days beginning after 1/31/55, and was discharged or released under honorable conditions.
• I served on active duty with the Armed Forces of the United States for 178 days or less, and was discharged or released under honorable conditions because of a service-connected disability.
• I served on active duty with the Armed Forces of the United States for 178 days or less, and was discharged or released under honorable conditions and have a disability rating from the United States Department of Veterans Affairs.
• I served on active duty with the Armed Forces of the United States for at least one day in a combat zone and was discharged or released from active duty under honorable conditions.
• I received a combat or campaign ribbon or an expeditionary medal for service in the Armed Forces of the United States and was discharged or released from active duty under honorable conditions.
• I am receiving a nonservice-connected pension from the United States Department of Veterans Affairs (REQUIRED DOCUMENTATION: a letter from the US Department of Veterans Affairs indicating you receive a nonservice-connected pension)

11

Qualified Disabled Veterans - You may claim additional employment preference if you check at least one box in the section below and provide proof of eligibility by attaching BOTH of the following documents with this application: 1. A copy of your DD-214 or 215, Certificate of Discharge, Copy 4, and 2. A public employment preference letter from the United States Department of Veterans Affairs. To order the letter, call 1-800-827-1000 and request a public employment preference letter.

• I am entitled to disability compensation under laws administered by the United States Department of Veterans Affairs
• I was discharged or released from active duty for a disability incurred or aggravated in the line of duty.
• I was awarded the Purple Heart for wounds received in combat.

Required Question

Employer City of Tualatin

Address 18880 SW Martinazzi Ave

Tualatin, Oregon, 97062

Phone 503-691-3022

Website http://www.tualatinoregon.gov