Public Services Specialist (Open & Promotional)

NOTE: This recruitment was amended on July 29, 2026 to put the recruitment on hold. Applications are not being accepted at this time.  We will begin accepting applications on August 25, 2026, and close on September 22, 2026.

This job classification is the senior, most experienced level in the Public Services Specialist clerical series. It is not an entry level position. Public Services Specialists are employed Countywide and provide office support as department receptionists. Typically, they are the first person in the departments contacted by callers and visitors. Duties include using a multi-line telephone system; greeting and screening individuals by telephone and in person; taking messages; giving directions and answering questions regarding County services sometimes under difficult, strained and stressful circumstances; providing specific information regarding the functions and activities related to the department to which assigned; receiving, sorting and forwarding mail to office staff within a department; ordering office supplies; maintaining logs and calendars; may serve as a back-up for clerical workers who are absent from the office; and may occasionally perform a variety of routine or specialized office support tasks as assigned.

The ideal candidates must be able to adapt to frequent interruptions, speak in a clear, concise, courteous and cheerful manner; use appropriate initiative, sound judgment and tact to handle sensitive discussions and interactions with others; relate well with individuals of diverse ethnic, cultural and socio-economic backgrounds; handle tension-filled situations effectively; and work well under stress.

NOTE:  The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.