Accounting, Accounts Payable, Architectural Engineering, Billing, Cargo/Freight, Cloud Computing, Communication Skills, Construction Engineering, Contract Negotiation, Corporate Policies, Cost Analysis, Cost Control, Customer Support/Service, Distribution Channel, Establish Priorities, Follow Through, High School Diploma, Logistics, Mail Services, Maintain Compliance, Multitasking, Negotiation Skills, On Site Support, Operational Support, Order Management, Order Supplies, Organizational Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Procurement Management, Purchase Orders, Purchasing/Procurement, Record Keeping, Records Management, Resource Management, Stock Purchase Plans, Supply Chain, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Selection, Writing Skills
Description
Purchasing Agent
ARC Document Solutions, Inc. (NYSE: ARC) ARC provides technology and services to businesses across all industries, with a strong focus on the architectural, engineering, and construction (AEC) sectors. We support thousands of customer locations nationwide through 170 service centers and secure cloud‑based document storage. Learn more at www.e‑arc.com.
Position Summary
ARC Document Solutions is seeking a Purchasing Agent responsible for the timely procurement of assigned materials, equipment, and supplies. This role evaluates vendors, negotiates pricing, manages purchase orders, and ensures the quality and accuracy of purchased goods. The Purchasing Agent also supports cross‑functional teams, resolves supply chain issues, and maintains compliance with company purchasing policies.
Key Responsibilities
Procurement & Vendor Management
- MPS Procurement: Source, issue, and manage purchase orders for wide‑format and office print hardware, replacement parts, maintenance kits, and toner consumables.
- Coordinate directly with major equipment manufacturers and distributors to track orders, optimize freight costs, and ensure accurate contract pricing.
- Select vendors based on cost analysis, quality, and reliability; negotiate pricing and contract terms to maintain cost‑effective purchasing.
- Ensure materials, equipment, and supplies are ordered and delivered promptly and in accordance with company policy.
- Maintain vendor records, manage returns, and resolve discrepancies.
Order Management & Supply Chain Support
- Monitor open supplier orders, expedite shipments, and resolve supply chain bottlenecks.
- Provide accurate ETAs to service dispatchers and field technicians for critical parts.
- Prepare purchase requisitions, transportation and delivery documents, and related correspondence.
- Partner with logistics and accounting teams to resolve shipping errors, backorders, and invoice/billing mismatches.
Cross‑Functional Support
- Serve as a resource to management, staff, and customers by determining the most effective ways to meet operational needs.
- Provide backup support to the operations team by processing customer service dispatches and automated supply fulfillment requests.
- Occasionally support customer sites with print/mail services as needed.
Inventory & Financial Controls
- Monitor purchasing frequency and recommend strategies to improve purchasing power and cost efficiency.
- Maintain and update computerized inventory pricing.
- Code and approve accounts payable for service, supply, and hardware departments.
- Identify obsolete inventory items and coordinate appropriate disposition.
Customer Service & Communication
- Deliver exceptional customer service to internal and external stakeholders.
- Demonstrate strong verbal and written communication skills with the ability to react quickly and follow through on tasks.
- Organize and prioritize workflows effectively to meet deadlines.
Other Duties
- Perform additional responsibilities as assigned.
Required Experience & Qualifications
- High school diploma or GED required.
- Minimum of one year of related purchasing or supply chain experience.
- Ability to adapt to changing priorities and manage multiple tasks.
- Strong negotiation, communication, and organizational skills.
Benefits
ARC offers a comprehensive benefits package including:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Employee Stock Purchase Plan (15% below market NYSE price)
- Paid Time Off (PTO) and paid holidays
- A culture centered on caring for our employees
Equal Employment Opportunity
ARC Document Solutions and RIOT Creative Imaging are Equal Employment Opportunity employers. We do not discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, citizenship, veteran status, disability, genetic information, caregiver status, or any other characteristic protected by law. This policy applies to all employment practices, including hiring, promotion, compensation, training, and termination.
Accommodation Requests
If you require reasonable accommodation during the application or hiring process due to a disability, please email jobs@e‑arc.com with "Accommodation Request" in the subject line.
Recruitment Agencies
ARC does not accept unsolicited agency résumés. Please do not forward résumés to our Careers inbox or ARC employees. ARC is not responsible for any fees related to unsolicited submissions.