Job Description
Purchasing & Sales Support CoordinatorOverview- Highly detail-oriented role focused on owning purchasing coordination, order tracking, and vendor/customer follow-up in a fast-paced environment
- Supports a team currently experiencing high workload and backlog due to increased vendor activity and prior operational disruptions
- Emphasis on proactive problem-solving, root-cause analysis, and process improvement rather than purely transactional customer service work
Key Responsibilities- Run and analyze purchasing reports and demand/projection forecasts
- Manage purchase order lifecycle, including creation, tracking, and matching POs to invoices
- Follow up with vendors and customers to ensure timely order fulfillment and issue resolution
- Investigate open and unfulfilled sales orders to determine root causes of delays
- Determine and communicate lead times, shipping schedules, and order status updates
- Manage high-volume communication via phone and email with internal teams, vendors, and customers
- Identify process gaps and contribute ideas to improve operational efficiency and accuracy
- Support resolution of escalated issues related to product, order discrepancies, or fulfillment breakdowns
Preferred Background- Experience in supply chain coordination or procurement support
- Background in logistics, manufacturing support, or distribution environments
- Familiarity with order management systems and basic reporting tools
Compensation- $60, 000 –$70, 000 annually (based on experience)
Numbers & Facts
| Location | Orchard Park, NY |
| Salary | $60,000–$70,000 Per Year |
Skills
Analysis Skillsunmatched
Billingunmatched
Customer Support/Serviceunmatched
Demand Forecasting/Planningunmatched
Detail Orientedunmatched
Logisticsunmatched
Manufacturingunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Order Managementunmatched
Order/Customer Fulfillmentunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Process Improvementunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Root Cause Analysisunmatched
Salesunmatched
Sales Cycleunmatched
Sales Supportunmatched
Supply Chainunmatched
Time Managementunmatched
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