Purchasing & Sales Support Coordinator

Selective Staffing Solutions

Orchard Park, NY

JOB DETAILS
SALARY
$60,000–$70,000 Per Year
SKILLS
Analysis Skills, Billing, Customer Support/Service, Demand Forecasting/Planning, Detail Oriented, Logistics, Manufacturing, Operational Improvement, Operational Strategy, Order Management, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Process Development, Process Improvement, Purchase Orders, Purchasing/Procurement, Root Cause Analysis, Sales, Sales Cycle, Sales Support, Supply Chain, Time Management
LOCATION
Orchard Park, NY
POSTED
3 days ago

Purchasing & Sales Support Coordinator

Overview
  • Highly detail-oriented role focused on owning purchasing coordination, order tracking, and vendor/customer follow-up in a fast-paced environment
  • Supports a team currently experiencing high workload and backlog due to increased vendor activity and prior operational disruptions
  • Emphasis on proactive problem-solving, root-cause analysis, and process improvement rather than purely transactional customer service work


Key Responsibilities
  • Run and analyze purchasing reports and demand/projection forecasts
  • Manage purchase order lifecycle, including creation, tracking, and matching POs to invoices
  • Follow up with vendors and customers to ensure timely order fulfillment and issue resolution
  • Investigate open and unfulfilled sales orders to determine root causes of delays
  • Determine and communicate lead times, shipping schedules, and order status updates
  • Manage high-volume communication via phone and email with internal teams, vendors, and customers
  • Identify process gaps and contribute ideas to improve operational efficiency and accuracy
  • Support resolution of escalated issues related to product, order discrepancies, or fulfillment breakdowns


Preferred Background
  • Experience in supply chain coordination or procurement support
  • Background in logistics, manufacturing support, or distribution environments
  • Familiarity with order management systems and basic reporting tools




Compensation
  • $60, 000 –$70, 000 annually (based on experience)

About the Company

S

Selective Staffing Solutions