03+ Months - based on performance and business needs
Shift Timing:
Monday to Friday, standard business hours
What are the top 3-5 skills, experience or education required for this position:
SAP-SRM Goods Receipt Posting
Order Issue Resolution (Damage, Shortage, Returns, etc.)
Invoice Resolution (3-way matching)
Purpose:
Provide support services to the Receiving Team to ensure timely delivery of ordered items to lab and ensure goods receipt are posted in a timely manner to ensure invoices are not blocked for payment before or by due date. Contribute to special project handling and support continuous improvement
Responsibilities:
Support the scientific stockroom onsite one-stop shopping solution for consumables, non-capital materials, PPE and supplies by supporting order fulfillment, customer complaint handling, inventory reviews, handling fulfillment errors, and issue resolution.
Update SAP-SRM appropriately posting receipt of goods and close out open orders appropriately
Act as a liaison between the business and suppliers to resolve order issues including damaged materials, incorrectly shipped items, returns, etc.
Track open or outstanding orders. Follow up with customers, or suppliers as needed to ensure appropriate close out process is executed.
Perform training, trouble shoot, implement corrective actions, and assure team s efficient usage of IT tools supporting broad application systems for stockroom inventory systems, SAP, and others supporting business interface operational functions
Investigate and aid in the resolution of invoice issues related to purchase order purchases. Partner with Purchasing and Corporate Disbursement Office to resolve invoice issues resulting from orders.
Coordinate and process supplier returns
Use IT and other tools to investigate PO issues / supplier invoices to reconcile.
Build relationships with key suppliers, develop contacts, know supplier business processes and objectives,
Work closely with Receiving, Accounts Payable, Delivery Services, Purchasing, and other business support areas
Identify ongoing process improvements in support of accurate transactions, effective delivery of goods and services, and timely payment to suppliers.
Qualifications:
High School diploma or equivalent with minimum of 4 years relevant experience or an Associate s Degree with 3 years relevant experience or a Bachelor s Degree with a minimum of 2 year of relevant experience.
2 years experience working with procurement or payment systems. Has good understanding of purchasing and payment processes and procedures
Exceptional customer service skills that support effective problem solving and issue identification & resolution.
Excellent verbal and written communication skills
Demonstrates good analytical and critical thinking skills with strong attention to detail. Must have good working knowledge of Excel and be able to learn new software/technology quickly
Able to complete tasks with limited oversight and manage competing priorities effectively
Numbers & Facts
Location
North Chicago, IL
Salary
$33–$35.48 Per Hour
Skills
Accounts Payableunmatched
Analysis Skillsunmatched
Billingunmatched
Business Operationsunmatched
Business Processesunmatched
Business Supportunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Disbursementsunmatched
Error Handlingunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Microsoft Excelunmatched
Order Suppliesunmatched
Order/Customer Fulfillmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Process Improvementunmatched
Process Managementunmatched
Product Shipmentsunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Resolve Customer Issuesunmatched
Returns Processingunmatched
SAPunmatched
SAP Supplier Relationship Managementunmatched
Service Deliveryunmatched
Software Administrationunmatched
Technical Supportunmatched
Time Managementunmatched
Vendor/Supplier Relationsunmatched
Writing Skillsunmatched
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