Purchasing Support

Purchasing Support

Location: Onsite - Novi, MI

Department: Purchasing

Reports To: Purchasing Support Lead/Purchasing Leadership

About the Role

The Purchasing Support role provides critical administrative and operational support to the Purchasing team. This position supports up to three Buyers and helps ensure the accuracy, efficiency, and continuity of daily purchasing activities. The role manages purchase order workflow, maintains data integrity, coordinates with vendors and logistics partners, and ensures clear and timely communication across departments. The ideal candidate is detail-oriented, organized, proactive, and comfortable working in a fast-paced, collaborative environment.

Essential Job Functions:

• Review and update purchasing dashboards daily, ensuring all orders move through the proper stages and stay on track.
• Manage drop ship, vendor delivery, stock, and customer pickup orders while coordinating with Logistics and vendor partners.
• Quickly identify and resolve order issues, communicating delays, discrepancies, or changes to all necessary teams.
• Support Buyers by creating purchase orders for dropship and stocked items.
• Maintain accurate item, pricing, and purchasing data in NetSuite, ensuring clean and reliable information at all times.
• Manage item and vendor setup processes - distribute welcome materials, gather required documents (COI, HH, W9), and ensure SKU setup accuracy for all recently purchased items.
• Request and organize samples, spec sheets, certifications, invoices, and other documentation from vendors.
• Maintain sample inventory and help coordinate warehouse shelf space for Buyer sample needs.
• Communicate with Account Managers and cross-functional teammates regarding lead times, product availability, pricing updates, delays, and order status.
• A genuine enthusiasm for AI and emerging technology, with a willingness to apply modern tools to support completion of daily tasks.
• Support special projects, reporting, and administrative tasks that help improve accuracy, efficiency, and vendor experience.
• Generate ideas to the help NFG continuously improve our purchasing processes.

Qualifications:

• Strong attention to detail and excellent organizational skills
• Ability to juggle multiple priorities while meeting deadlines
• Clear and professional written and verbal communication skills
• Proficiency with Microsoft Office (especially Excel and Outlook)
• Ability to work cross-functionally and build strong relationships
• Great problem-solving skills and the drive to follow tasks through to completion

Preferred:

• Experience in purchasing, supply chain, logistics, or administrative support
• Experience using ERP systems (NetSuite preferred)
• Knowledge of vendor coordination, item setup, or data management

What Success Looks Like

• Accurate and timely processing of purchase orders
• Maintaining reliable pricing data
• Clear, proactive communication with internal & external teams
• Organized, well-maintained sample inventory
• Strong follow-through and ownership of tasks
• Improvement suggestions and participation in process enhancement

We love when our team members are happy and healthy! At National Food Group, you''ll have the following benefits and perks:

• Medical insurance
• Dental insurance
• Vision care insurance
• Group life & voluntary life insurance
• 401(k) savings plan
• Flexible savings plan
• Short-term & long-term disability
• PTO & PTO buy up
• Tuition reimbursement
• Wellness reimbursement

Our office work environment:

Works in a temperature-controlled office environment.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made to fulfill these requirements.

The above statements generally describe the principal and essential functions of the job but should not be construed as a detailed description of all essential functions that may be inherent in the job.

Equal Employment Opportunity

National Food Group is an equal opportunity employer.

• Please also include your salary requirements when submitting your resume.