PVT Product Engineer

As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.

Manufacturing Engineering, If good is just never good enough for you, Ford Quality shares your passion for striving for perfection. We're responsible for driving the continuous improvement efforts that enable Ford to deliver the highest quality products and services. Help us drive operational excellence through such innovative, proprietary initiatives as our Global Product Development System, Quality Operating System and New Model Launch. Work cross-functionally and closely with integrated teams in Manufacturing, Product Development, Purchasing, Marketing, Sales and Service.

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

PVT Engineer We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

The EE&S FH PVT Engineer position is located at Dearborn Truck Plant and is responsible for FH Electrical/Electronic Hardware quality on the F-150 (P702) vehicle line. At a high level, this role leads quality improvements on EE&S-owned systems, including hardware for the following components: body control module, door module, driver seat module, trailer module, headlamp control module, lighting control module, restraint control module, tailgate module, keys, horn, displays, clusters, radio, amps, and speakers - associated with VFGs V20 Electrical Accessories Function Hardware, V81 Audio and Cluster Hardware, V84 In House Module Hardware, and V43 Check Engine Light Hardware.

What you'll do...

You'll work in close partnership with the software PVT Engineer covering these same modules, as well as with counterparts at Kansas City Assembly Plant (KCAP), to ensure end-to-end hardware and software quality across these systems.

• Prioritize and drive interim containment actions (ICA) and permanent corrective actions (PCA) to address customer quality concerns from various sources (i.e., Warranty, Executive Escalations and Technical Hotline).
• Take a central role in resolving customer issues and reducing warranty.
• Take ownership of customer critical issues and ensure resolution is achieved.
• Perform warranty claims analysis (i.e., reading claims, contacting dealerships/utilizing connected vehicle data for further technical claim details, confirming parts return/analysis).
• Bin claims into proper categories and track improvement actions through the Quality AI IRIS/SIMPSN system.
• Develop, manage, and own SIMPSN projects to track and document quality improvement actions to deliver Vehicle Line objectives.
• Communicate any help needed to contain issues through the vehicle functional group (VFG) quality quarterbacks and functional quality reviews (FQR).
• Utilize external and internal quality data to develop ICA/PCA actions for in-plant quality concerns and external warranty claims.
• Support the Variability Reduction Team (VRT) for FH sub-systems and work closely with STA (Supplier Technical Assistance) engineers and suppliers to address supplier quality concerns.
• Identify and deliver current model design projects with support from core and VFG leaders.

Initiate/support Worldwide Engineering Release System (WERS) Concerns (CR) and alerts for design changes and plant trials.

• Maintain clear communication on daily work/activities with direct supervisor and peers, balancing daily and weekly demands.
• Work collaboratively with VRT counterparts at sister plant Kansas City Assembly Plant for common issue identification and containment.
• Lead plant trials for quality, cost, and supplier improvements.
• Support resolution of stop ships/builds, campaigns, quality issues, ergonomic issues, and first-time-through (FTT) issues.
• Support daily binning meetings, daily plant quality meetings, biweekly VRT report-outs, and monthly Vehicle Quality Reviews.
• Support launch activities on major and minor programs.
• Utilize the Diagnostic Engineering Tool (DET) and Ford Diagnosis and Repair System (FDRS) to assist with vehicle triage.

In this position...

The EE&S FH PVT Engineer position is located at Dearborn Truck Plant and is responsible for FH Electrical/Electronic Hardware quality on the F-150 (P702) vehicle line. At a high level, this role leads quality improvements on EE&S-owned systems, including hardware for the following components: body control module, door module, driver seat module, trailer module, headlamp control module, lighting control module, restraint control module, tailgate module, keys, horn, displays, clusters, radio, amps, and speakers - associated with VFGs V20 Electrical Accessories Function Hardware, V81 Audio and Cluster Hardware, V84 In House Module Hardware, and V43 Check Engine Light Hardware.

What you'll do...

You'll work in close partnership with the software PVT Engineer covering these same modules, as well as with counterparts at Kansas City Assembly Plant (KCAP), to ensure end-to-end hardware and software quality across these systems.

• Prioritize and drive interim containment actions (ICA) and permanent corrective actions (PCA) to address customer quality concerns from various sources (i.e., Warranty, Executive Escalations and Technical Hotline).
• Take a central role in resolving customer issues and reducing warranty.
• Take ownership of customer critical issues and ensure resolution is achieved.
• Perform warranty claims analysis (i.e., reading claims, contacting dealerships/utilizing connected vehicle data for further technical claim details, confirming parts return/analysis).
• Bin claims into proper categories and track improvement actions through the Quality AI IRIS/SIMPSN system.
• Develop, manage, and own SIMPSN projects to track and document quality improvement actions to deliver Vehicle Line objectives.
• Communicate any help needed to contain issues through the vehicle functional group (VFG) quality quarterbacks and functional quality reviews (FQR).
• Utilize external and internal quality data to develop ICA/PCA actions for in-plant quality concerns and external warranty claims.
• Support the Variability Reduction Team (VRT) for FH sub-systems and work closely with STA (Supplier Technical Assistance) engineers and suppliers to address supplier quality concerns.
• Identify and deliver current model design projects with support from core and VFG leaders.

Initiate/support Worldwide Engineering Release System (WERS) Concerns (CR) and alerts for design changes and plant trials.

• Maintain clear communication on daily work/activities with direct supervisor and peers, balancing daily and weekly demands.
• Work collaboratively with VRT counterparts at sister plant Kansas City Assembly Plant for common issue identification and containment.
• Lead plant trials for quality, cost, and supplier improvements.
• Support resolution of stop ships/builds, campaigns, quality issues, ergonomic issues, and first-time-through (FTT) issues.
• Support daily binning meetings, daily plant quality meetings, biweekly VRT report-outs, and monthly Vehicle Quality Reviews.
• Support launch activities on major and minor programs.
• Utilize the Diagnostic Engineering Tool (DET) and Ford Diagnosis and Repair System (FDRS) to assist with vehicle triage.