PXM Business Analyst | Agentic Commerce

We Are:

Accenture Song is the world's largest tech-powered creative group. We reinvent companies by connecting what customers value with what is valuable to the business. Rooted in strategy, powered by tech, enhanced with AI, and elevated by creativity, our Design & Digital Products, Marketing, Commerce, and Service practices deliver superb craftmanship at scale. Visit us at: www.accenture.com/song.

Role Overview:

The PXM Business Analyst supports the delivery of PIM solutions by eliciting, documenting, and validating requirements related to product data, content, and business processes. This role focuses on detailed analysis, traceability, and clarity, ensuring that business needs are well understood and accurately reflected in the solution design. The Business Analyst works under the guidance of the PXM Functional Lead and in close collaboration with technical teams to translate requirements into actionable user stories, acceptance criteria, and functional documentation.

This role is critical to maintaining alignment between stakeholders, delivery teams, and the final implemented solution.

The work:

• Elicit and document business requirements through interviews, workshops, and process reviews
• Analyze current‑state product data flows and identify gaps, inefficiencies, and improvement opportunities
• Document functional requirements, use cases, and acceptance criteria
• Support product data attribute definition, field mapping, and taxonomy documentation
• Create and maintain user stories and backlog artifacts in collaboration with delivery teams
• Support data migration and integration analysis by documenting source‑to‑target requirements
• Assist with UAT planning, test case development, and defect triage
• Ensure requirements traceability from discovery through delivery and validation
• Support change management and training documentation efforts
• Drive AEO and GEO strategies for clients using PIM data for LLM syndication
• Stay up to date on industry trends related to Agentic Commerce and leverage of GenAI and Agentic solutions to automate the product content supply chain