PXM Functional Lead | Agentic Commerce

We Are:

Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. We strategize, design, develop and implement omni-channel digital capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.

Job Description:

The PXM Functional Lead owns the functional design and business enablement of Product Information Management (PIM) solutions. This role serves as the primary bridge between business stakeholders and technical delivery teams, ensuring that PIM platforms are configured to support end‑to‑end product data, content, and syndication processes.

The Functional Lead defines future‑state business processes, drives data model and workflow design, and ensures that the solution leverages out‑of‑the‑box PIM capabilities wherever possible. They are accountable for solution usability, adoption, and alignment to business outcomes across merchandising, marketing, supply chain, and digital commerce teams.

This role partners closely with the PIM Technical Architect, Project Management, and client stakeholders to deliver scalable, governed, and user‑centric PIM solutions.

The work

• Lead functional discovery to understand current‑state product data, content, and onboarding processes
• Define future‑state PIM processes, workflows, and governance models aligned to business goals
• Own product data modeling decisions including attributes, hierarchies, variants, relationships, and localization
• Translate business requirements into clear functional specifications and user stories for configuration and development
• Guide configuration of PIM workflows, validations, permissions, and enrichment rules
• Ensure effective integration of PIM with DAM, ERP, commerce, and syndication platforms from a functional perspective
• Act as the primary functional escalation point, resolving design questions and trade‑offs
• Support change management, training strategy, and user adoption planning
• Participate in solution development, provide input for estimates, and support pre-sales initiatives as a functional subject matter expert
• Drive AEO and GEO strategies for clients using PIM data for LLM syndication
• Stay up to date on industry trends related to Agentic Commerce and leverage of GenAI and Agentic solutions to automate the product content supply chain