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Q2-NAMORC-Oracle Fusion Service Cloud PCON-Fluke-Infosys hubs

Infosys Ltd
  • Hartford, CT
    30+ days ago
    Infosys Ltd

    Job Description

    2246137No5439234810.00.005/26/2026Q2-NAMORC-Oracle Fusion Service Cloud PCON-Fluke-Infosys hubsIn the assigned Job Role of Package Project Lead 2, your Area Of Responsibility will be as below:

    Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders

    Coordinate sprint planning and meetings with technical teams and stakeholders while building and maintaining relationships with mid-level and senior client representatives

    Evaluate project deliverables and drive initiatives to adopt new methodologies and tools that enhance project execution and outcomes

    Identify and mitigate risks proactively while working with quality assurance teams to embed quality planning into project workflows and deliverables

    Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency

    Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities

    Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective

    Your contribution to the team:

    Demonstration of strategic mindset for delivering impactful, client-aligned projects

    Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring

    Problem-solving expertise and ability to steer project economics and delivery

    Strong relationship with mid and senior level client stakeholders

    Strong leadership abilities to foster team performance and growth

    Commitment to cultivating a culture of learning and innovation

    148613BRArizona, Connecticut, Indiana, North Carolina, TexasUSAInfosys Limited Package Project Lead 2ITL USA Hartford, CT, Indianapolis, IN, Phoenix, AZ, Raleigh, NC, Richardson, TXOracle CX (Fusion Service Cloud) Consultant101657163530

    Benefits

    Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

    • Medical/Dental/Vision/Life Insurance
    • Long-term/Short-term Disability
    • Health and Dependent Care Reimbursement Accounts
    • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
    • 401(k) plan and contributions dependent on salary level
    • Paid holidays plus Paid Time Off

    About Us

    Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

    EEO

    Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

    Principal Consultant - USTechnology|Oracle Cloud|Service Cloud Technology|Oracle Cloud|Engagement Cloud (Service) Technology|Oracle Cloud|Order Management Cloud Technology|Oracle Cloud|Subscription Management Cloud

    • Experience in Oracle CX Cloud including Fusion Service Cloud, Digital Customer Service, Service Logistics Cloud, and related technologies
    • Experience in Architecture/Design /Detailing of Processes and Problem Definition.
    • Knowledge and experience implementing Service Request Management, RMA / Depot Repair, Knowledge Management, Digital Customer Service, Omnichannel features with Fusion Service Cloud.
    • Working knowledge of Oracle Order Management Cloud, Oracle Inventory Cloud, and Oracle Maintenance Cloud
    • Understanding of business processes related to Customer Service, Service Entitlements/Coverages, Depot Repair
    • Skilled with Application and Page Composer, Groovy Scripting, Redwood UX and Visual Builder, Data Migration, Reporting and Analytics.
    • Knowledge of Webservices based integration
    • Experience in PoC ideation, creation, and presenting demonstrations to clients.
    • Experience across project lifecycle phases, including requirements gathering and solution design
    • Hands-on involvement in configuration, development, and deployment of Oracle Cloud solutions
    • Ability to collaborate with cross-functional teams (developers, analysts, project managers)
    • Ability to deliver high-quality Oracle Cloud solutions
    • Experience guiding teams on project processes and deliverables
    • Experience with Oracle Subscription Management Cloud is a plus.
    • Knowledge of Oracle Order Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud is desirable
    • Experience with at least 2 green field implementations and have experience in working in projects with Agile methodology.
    • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
    • This position may require relocation and/or travel to work/project location.
    • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

    The Infosys Oracle unit is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle''s advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Join us to be part of a team that is at the forefront of Oracle innovation, enabling organizations to maximize their return on investment, reduce costs, and solve real-world challenges through cutting-edge Oracle solutions.

    Numbers & Facts

    LocationHartford, CT
    IndustryComputer/IT Services
    Company Size10,000 employees or more
    Websitehttps://www.infosys.com/careers

    About Company

    Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation.

    With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

    Skills

    • Agile Programming Methodologiesunmatched
    • Architectural Designunmatched
    • Artificial Intelligence (AI)unmatched
    • Budget Managementunmatched
    • Business Growthunmatched
    • Business Processesunmatched
    • Cloud Applicationsunmatched
    • Cloud Computingunmatched
    • Consultingunmatched
    • Continuous Improvementunmatched
    • Cost Controlunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Data Migrationunmatched
    • Data Visualizationunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Economicsunmatched
    • Ecosystemsunmatched
    • Energy Efficiencyunmatched
    • Establish Prioritiesunmatched
    • Groovy Programming Languageunmatched
    • Healthcare Reimbursementunmatched
    • Hospitalunmatched
    • Hubsunmatched
    • Insuranceunmatched
    • Knowledge Managementunmatched
    • Leadershipunmatched
    • Leading Edge Technologyunmatched
    • Legalunmatched
    • Life Insuranceunmatched
    • Logisticsunmatched
    • Maintenance Servicesunmatched
    • Medical Conditionsunmatched
    • Oracleunmatched
    • Oracle Applicationsunmatched
    • Oracle Fusion Middlewareunmatched
    • Oracle Inventoryunmatched
    • Order Managementunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Performance Tuning/Optimizationunmatched
    • Plan Meetingsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Product Demonstrationunmatched
    • Project Estimatesunmatched
    • Project Evaluationunmatched
    • Project Executionunmatched
    • Project Lifecycleunmatched
    • Project/Program Managementunmatched
    • Quality Assuranceunmatched
    • Requirements Managementunmatched
    • Resource Managementunmatched
    • Return on Investment (ROI)unmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Scripting (Scripting Languages)unmatched
    • Sprint Planningunmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Vision Planunmatched
    • Web Servicesunmatched
    • Willing to Travelunmatched

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