Job Overview:
Pay Range: $50.00hr - $55.00hr
Requirement/Must Have:
- 10+ years of professional experience.
- 8+ years of Program Management experience.
- 5+ years of experience with Quote to Cash (Q2C) processes.
- 5+ years of experience in Order Management.
- Demonstrated track record of leading complex, multi-stakeholder transformations from problem definition through implementation.
- Exposure to enterprise-scale Quote to Cash systems and processes including CPQ, contract management, billing, revenue recognition (ASC 606), and collections platforms.
- Experience with platforms such as Salesforce, SAP, Zuora, or equivalent.
- Background in enterprise SaaS, technology, or digital transformation environments preferred.
- Bachelor's degree in Business Administration, Operations Management, or a related area; equivalent experience will also be taken into account.
Responsibilities:
- Own the delivery of Quote to Cash transformation initiative planning and design.
- Define scope across pricing/CPQ, order management, billing, revenue recognition, and collections workstreams.
- Track deliverables and define measurement of success criteria such as quote cycle time, billing accuracy, and DSO.
- Drive rigorous cross-functional execution and program delivery across Sales Operations, Deal Desk, Legal, Revenue Accounting, Treasury, and IT.
- Ensure accountability across teams while supporting and maintaining established Q2C governance frameworks and controls.
- Influence and guide key business partners including Sales, Legal, Revenue Accounting, and IT teams.
- Act as a credible thought partner to senior executives, representing Q2C transformation priorities and trade-offs.
- Support program resource planning, budget, and resource management.
- Manage third-party vendors and system-integrator partners delivering CPQ, billing, and revenue recognition system enhancements.
- Enable organizational learning and capability building through identification and codification of Q2C process patterns, frameworks, and best practices.
- Help design the future-state Quote to Cash operating model for Finance to drive transformation across cross-functional stakeholders.
Nice to Have:
- Background in enterprise SaaS, technology, or digital transformation environments.
Skills:
- Program Management.
- Q2C.
- Order Management.
- CPQ.
- Billing.
- Revenue Recognition (ASC 606).
- Collections Platforms.
- Salesforce.
- SAP.
- Zuora.
- Analytical Skills.
- Problem-solving.
- Strong verbal and written communication skills.
- Excellent communication and presentation skills.
Qualification And Education:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.