QA Coordinator

QA Coordinator
Location: Telford, PA
Work Arrangement: Onsite
Employment Type: Temporary/Contract
Experience: 2+ years of Quality Assurance/Quality Control experience
Job Summary
We are seeking a detail-oriented and organized QA Coordinator to provide temporary support to our Quality Assurance team at our Telford, PA facility. This position will assist with coordinating and maintaining quality-related activities involving Trade Compliance, shipping, customer warranty complaints, and quality documentation.
The ideal candidate will have approximately two years of experience in a Quality Assurance or Quality Control environment, strong organizational and communication skills, and the ability to effectively coordinate multiple priorities in a fast-paced manufacturing or distribution environment.
Key Responsibilities

• Support the QA team with day-to-day quality coordination and administrative activities.
• Coordinate quality-related activities associated with Trade Compliance and shipping requirements.
• Assist with the tracking, documentation, and follow-up of customer warranty complaints.
• Maintain accurate quality records, reports, documentation, and databases.
• Coordinate with Quality, Operations, Shipping, Customer Service, and other internal departments to resolve quality-related issues.
• Track open complaints, corrective actions, and follow-up activities to ensure timely resolution.
• Assist with investigating quality issues and gathering information needed for root-cause analysis.
• Review documentation for accuracy, completeness, and compliance with established procedures.
• Support audits and quality-related reporting as needed.
• Communicate status updates and escalate issues requiring additional attention.
• Perform data entry, reporting, and other administrative duties in support of the QA department.
• Follow company quality procedures, policies, and applicable regulatory requirements.

Qualifications

• 2+ years of experience in Quality Assurance, Quality Control, or a related manufacturing environment.
• Strong attention to detail and organizational skills.
• Experience working with quality documentation, records, and reports.
• Strong written and verbal communication skills.
• Ability to coordinate with multiple departments and manage competing priorities.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Experience with an ERP, quality management system, or other business systems is a plus.
• Experience with Trade Compliance, shipping documentation, warranty claims, or customer complaints is highly desirable

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.