2nd Level Support, Business Analysis, Business Solutions, Commercial Off-the-Shelf (COTS), Communication Skills, Consulting, Cross-Functional, Customer Support/Service, Detail Oriented, Emerging Technology, Finance, Functional Testing, Help Desk, Integration Testing, Internet Application, Leadership, Mathematics, Microsoft Product Family, Multitasking, Problem Solving Skills, Procedure Development, Quality Assurance, Quality Assurance Methodology, Quality Management, Regression Testing, Requirements Management, Research Skills, Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Systems Analysis, Team Foundation Server (TFS), Technical Support, Test Plan/Schedule, Test Requirements, Testing, Work From Home