QA Engineer II (Developer Experiences)

As a Quality Assurance Engineer on the Developer Experiences team, you will own and evolve the QA process for your team. You will partner closely with software engineers, producers, and project managers to deliver tools that enable to work more effectively, resulting in better experiences for Players around the world.

Guided by client's Test Policy, you will help ensure quality is built in at every stage of the software development life cycle, from design through release. You will collaborate with your team to identify smarter, more efficient solutions to everyday problems, continuously improving quality, velocity, and delivery.

In this role, you will also work closely with other QA professionals across, often in a remote and cross-team environment, to share knowledge, align on best practices, and get great work shipped.

Responsibilities:

• Execute and own quality activities, including test planning, test execution, coordination, defect management, and risk assessment, to ensure high-quality, efficient, and effective outcomes for your team and closely related teams. Specifically, you will:
• Diagnose crashes and defects through technical analysis of stack traces, logs, and runtime signals to identify failure points and impacted systems.
• Perform root cause analysis by synthesizing crash data, reproduction context, and system behavior to explain why failures occur.
• Investigate complex or recurring issues through forensic analysis of execution paths, regressions, and system boundaries.
• Interpret observability data to understand system behavior and identify gaps in logging or instrumentation that block diagnosis.
• Attribute issues to the correct codebase, service, or tooling surface using evidence, and clearly communicate findings and recommended next steps.
• Identify opportunities to improve development processes and product quality, and provide clear, actionable recommendations.
• Solve complex quality challenges by evolving best practices and introducing new approaches to risk identification and mitigation.
• Operate independently with minimal day-to-day direction, taking ownership of planning, execution, and follow-through of QA work.
• Continuously improve QA processes, tools, and practices to increase efficiency, effectiveness, and impact over time.

Required Qualifications:

• Experience designing and executing test plans.
• Experience managing components of a defect database.
• Experience tasking remote testers and providing feedback on effectiveness.
• Experience working embedded with developers and content creators.
• Experience creating custom reports on test coverage and defect data.
• 3+ years Software Quality Assurance Experience, with success leading testing efforts on a team.

Desired Qualifications:

• Development experience with Creator Workflows, Jira, Advanced Sentry, and AI Tooling
• Preferred Licenses/certifications: ISTQB Foundation Level, ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST), ISTQB Expert Level, ISTQB Advanced Test Manager or ICAgile Test Expert (ICE-AT)

It’s our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions. The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law.

We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
• Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
• Accessing our or our customer’s assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Benefits: Bee Talent Solutions offers a competitive benefits package for eligible full-time employees, including medical, dental, and vision coverage. Additional details regarding eligibility and plan offerings will be provided during the interview and onboarding process.