Job Description
Kforce's client is seeking a QA Analyst to join a growing Quality Assurance team supporting critical retail technology platforms. This role focuses heavily on manual testing for point-of-sale (POS) systems and customer-facing mobile applications.
Summary:
This is an excellent opportunity for someone who enjoys understanding how technology supports business operations, creating detailed test scenarios, and collaborating across technical and business teams to ensure high-quality software releases. The ideal candidate is detail-oriented, curious, and passionate about delivering exceptional user experiences. This position begins as a contract role with the potential to convert to a full-time permanent employee based on performance and business needs.
Responsibilities:
- Design, develop, and execute detailed manual test cases and test plans for retail technology platforms
- Perform functional, regression, integration, and exploratory testing across web, mobile, and POS applications
- Analyze business requirements and workflows to identify testing scenarios, edge cases, and potential risks
- Collaborate with developers, business analysts, product owners, and operational stakeholders to ensure quality throughout the software development lifecycle
- Coordinate testing efforts with distributed QA teams and participate in defect triage and resolution activities
- Document, track, and verify software defects through resolution
- Support application releases and testing cycles, including participation during critical deployment periods when additional effort may be required
- Contribute to continuous improvement initiatives, including the expansion of test automation practices over time
Requirements:
- Experience creating and executing manual test cases in a professional software testing environment
- Strong understanding of software testing methodologies and QA best practices
- Excellent analytical and problem-solving skills
- Strong written and verbal communication skills
- Ability to collaborate effectively with cross-functional teams and stakeholders
- Experience working in Agile or similar software development environments
- Ability to work onsite five days per week
- Experience testing POS systems
- Experience testing mobile applications (iOS and/or Android)
- Exposure to test automation tools and frameworks
- Experience supporting retail, eCommerce, or customer-facing technology platforms
- Experience collaborating with distributed or offshore teams
- Ability to independently create thorough test plans and test cases
- Strong understanding of business processes and user workflows
- Proactive identification of defects, risks, and usability concerns
- Effective collaboration with technical and business partners
- Commitment to delivering high-quality software in a fast-paced environment
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Numbers & Facts
| Location | Westborough, MA |
| Industry | Financial Services |
| Salary | $38–$45 |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1962 |
| Website | http://www.kforce.com/ |
About Company
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.
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