QA Lab Technician

Position Overview:

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the "100 Best Companies to Work For" Since 2014! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.

As the Quality Assurance Lab Technician reporting to the Quality Assurance Supervisor, you will be responsible for the inspection and micro testing of all incoming, intermediate ingredients and finished product produced in a shift, in a six day per week operation to meet company service, quality cost, safety, and people objectives in an AOAC accredited laboratory.

You'll thrive in the position if you are:

• Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables and performing all job functions safely while following instructions.
• Exhaustively meticulous: you have an unrelenting attention to detail, leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
• A team player: While you are a capable self-manager, you thrive when you are a part of a team, yet you don't mind getting your hands dirty on your own if needed.
• Pressure resistant: you have ice in your veins while under pressure and maintain a positive outlook at work while the heat is on.
• Expert Communicator: you are able to read, write, and communicate in English/Spanish as it relates to the job and safety regulations.

Here's more of what you'll get to do:

• Responsible for the inspection and testing of all incoming and intermediate ingredients and finished product to meet company service, quality, cost, safety and people objectives.

• Inspects/Evaluates all incoming ingredients following the inspection protocol. Reports the complete details when faced with quality issues with the delivery/shipment of ingredients. Advises the QA Supervisor and/or QA Manager of the issues in a timely manner.

• Inspects/Calibrates all equipment used in the lab (scales, autoclave, thermometers, refractometers, refrigerators, incubators etc.). Reports non-compliance findings and recommends next steps to the QA Supervisor and/or QA Manager in a timely manner.

• Monitors the temperatures of all coolers and freezers present in the facility on a daily basis.

• Performs environmental tests to determine efficacy of sanitation methods (Unilite and environmental samples). Generates reports regularly in a timely manner for the information of the concerned departments.

• Works on other duties that may be assigned by the QA Supervisor or QA Manager.

• Maintains the cleanliness of the test equipment, utensils, and laboratory in accordance with standard food laboratory techniques, methods and requirements.

• Maintains the cleanliness of the laboratory refrigerator and ensures there is no storage of non-micro related items.

• Coordinates the cleaning and sanitation of the floor with the Sanitation Supervisor.

• Test samples of incoming ingredients for micro, physical and chemical attributes.

• Tests work-in-process samples for physical attributes like consistency, density, pH, solids, moisture percentage, and temperature. Enters data on computer and generates reports as required.

• Performs inventory of laboratory supplies.

• Orders laboratory supplies as needed.

• Enters data and information on samples in computer accurately. Ensures product description, lot numbers, job codes and other pertinent information are correct. Comments on the item as needed.

• Places items (ingredients or finished products) that do not meet specification on hold.

What we require:

• 2 years' previous laboratory experience.
• Knowledge of basic micro techniques (aseptic sampling, dilutions, plating).
• Good Communication skills and ability to read, write and speak English.
• Ability to stand for long periods of time, bend, reach and twist; coupled with working in a confined and or closed area.
• General Computer Skills (Microsoft Word, Excel, Access).
• Must be able to work Saturdays and Sundays as needed.
• Be able to lift and carry 50 lbs.

What we prefer:

• Bachelor's Degree in Biology, Microbiology or related science.

What we offer:

• Medical, Dental & Vision
• 401K with company match
• 2 weeks of vacation which increases to 3 weeks starting in your 5th year
• 5 days of sick time per year (first year prorated)
• Tuition Reimbursement of $2,500 for qualified programs
• Adoption Assistance Benefit of $2,500
• 25%-35% discount when dining as a guest

About the Company:

The Cheesecake Factory Bakery creates over 35,000 delicious cheesecakes per day across our two facilities in Calabasas, CA and Rocky Mountain, NC plus other baked products for our restaurants, international licensees, and third-party bakery customers.

The Cheesecake Factory Bakery is a subsidiary of The Cheesecake Factory Incorporated. Recognized as a Fortune 100 Best Companies to Work For since 2014, The Cheesecake Factory Incorporated is a global $3.8 billion public company with more than 370 casual dining restaurants and over 48,000 staff members.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

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