QA Lead Professional

Main Purpose:
We are looking for an experienced QA Lead Professional to head our offshore quality 
assurance team in Bangalore. In this role, you will lead and mentor a team of test 
analysts and QA engineers, work closely with the Global QA Manager to develop and 
implement QA processes across multiple product workstreams, and act as the 

primary QA point of contact for onshore stakeholders. The ideal candidate combines 
hands-on testing expertise with strong people leadership, is comfortable managing 
competing priorities across projects, and is passionate about building a culture of 
quality within a fast-paced, collaborative offshore delivery environment.

 

Specific Responsibilities:
• Lead and mentor a team of QA engineers and test analysts, overseeing day to-day test planning, execution, and workload distribution.
• Work closely with the QA Manager to develop, standardise, and roll out QA 
processes across the offshore team, ensuring alignment with global quality 
standards.
• Define and implement test strategy and test plans covering functional, 
integration, regression, performance, and acceptance testing across product 
releases.
• Own the defect management lifecycle end to end - triage, prioritisation, and 
tracking to resolution in collaboration with development and product teams.
• Partner with onshore product managers, architects, and client stakeholders to 
translate requirements into comprehensive test coverage.
• Drive the team's test automation strategy, evaluating and implementing 
frameworks and tools to grow automated coverage and shorten regression 
cycles.
• Establish and report QA metrics - test coverage, defect density, escape rate, 
and cycle time - to leadership and client stakeholders.
• Manage release readiness sign-off, ensuring quality gates are consistently met 
before production deployment.
• Coordinate QA resource planning and capacity allocation across multiple 
concurrent client projects.
• Champion Agile/Scrum QA best practices, including sprint-level test planning 
and continuous-improvement retrospectives.
• Maintain and continuously improve test documentation, QA standards, and 
knowledge repositories for the offshore team.

Skill Requirements - Essential:
• Bachelor’s degree in Computer Science, Information Technology, or a related 
field (or equivalent professional experience).
• 8+ years of experience in software QA/testing, including at least 2 years in a QA 
lead or team lead capacity
• Proven experience managing and mentoring a team of test 
engineers/analysts within an offshore delivery model.
• Strong command of testing methodologies, including functional, integration, 
regression, performance, and UAT testing.
• Hands-on experience with defect tracking systems (e.g., Jira, Bugzilla) and 
version control systems (e.g., Git).
• Working knowledge of test automation frameworks and scripting (e.g., 
Selenium, Java, TypeScript, JavaScript, or similar).
• Experience defining test strategy documents and building/reporting QA 
metrics for leadership and clients.
• Strong stakeholder management skills, comfortable engaging directly with 
onshore (UK/US) clients.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Solid written and verbal communication skills, able to collaborate effectively 
with technical and non-technical audiences.
• Ability to prioritise tasks, manage competing priorities, and adapt to changing 
requirements across multiple concurrent projects.
• Strong working knowledge of Agile/Scrum methodologies and ceremonies

Skill Requirements - Preferable: 
• DevOps methodology experience, including CI/CD pipeline integration for 
automated testing.
• ISTQB or equivalent QA/testing certification. 
• Maximo knowledge required to help plan and execute numerous projects.
• Experience working within a cost-plus offshore delivery or managed-services 
model.



Person Specification/Attributes:
• Professional and committed, with a disciplined approach to work
• A natural leader, motivated and driven by finding and providing solutions to 
problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of 
customers and team members alike.
• Has respect for others and their views, and fosters a collaborative team culture.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to rise from the detail and see the bigger picture across 
projects.
• Dedicated to continually updating and upgrading own knowledge, and that of 
the team.
• Carries a mind-set of continuous improvement, constantly looking for better 
and more efficient ways of doing things.
• Values quality at the centre of all things in work

Naviam is committed to fostering a collaborative and innovative work environment. 
We invite qualified candidates to apply for this opportunity to lead our offshore QA 
team and contribute to our continued success