SUMMARY: The Quality Assurance Manager will ensure products and services provide a high level of quality that meets customer expectation. Incumbent shall assist in implementing the corporate Quality Management System and/or train employees in processes, quality assurance, measurement techniques, testing and quality systems. Leads the plant on Continuous Improvement and the Lean Manufacturing Process. Assures all departments are following operating procedures and holds the position of SQF Practitioner for the plant.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Apply modern quality principles and methods to assess and evaluate manufacturing processes to include: product/process design and controls, producibility, process qualification/validation, requirements flow down, manufacturing process requirements/documentation, measurement and testing, product/process audits, statistical applications and lean manufacturing
Establish and maintain effective working relationships within the department and other departments at all locations. Interact appropriately with others in order to maintain a positive and productive work environment
Perform periodic inspections and tests of cans, can components, packaging products, etc. per documented procedures
Recommend and/or determines dispositions for internal/external defects
Proven ability to use the following types of tools, and evaluate their measurement results to determine conformance to specifications:
Hand tools (e.g., calipers, micrometers, linear scales).
Gages (e.g., pins, thread, custom gages).
Optical tools (e.g., comparators, profiles, microscopes).
Electronic measuring equipment (e.g., digital displays, output).
Weights, balances and scales.
Hardness testing equipment (e.g., Brinell, Rockwell).
Surface plate methods and equipment.
Force measurement tools (e.g., torque wrenches, Chatillon).
Angle measurement tools (e.g., protractors, sine bars, angle blocks).
Gage maintenance, handling, and storage.
Assist with establishing processes and procedures as it applies to all departments (e.g., Operations, sales, quality, shipping, manufacturing, lithography, etc.)
Assist with establishing and maintaining the Quality Manual
Assist with document review and evaluates written procedural documentation
Assist in training of personnel regarding quality procedures, processes, measurement techniques, auditing and GMP
Notifies responsible supervisors/plant managers of noncompliance to established operating procedures
Review and evaluate responses, corrective actions & effectiveness of internal & external process improvement events
Review quality records, quality charts or other metrics (Pareto) to identify repetitive quality issues and provides support for problem solving or process improvement events
Analyze problems to identify root cause(s) and implement countermeasures
Assist in preparation, documentation & performance of process, GMP, and other quality audits
Conduct themselves with a Lean mindset and incorporates principles of Lean Manufacturing in their work activity (e.g., waste reduction, value added)
Participate on teams for process improvement and customer related issues
Perform dimensional studies/analysis of manufactured items in accordance with appropriate sampling plans and prepares written results
SQF Practitioner. Responsibility for the management of the SQF System. Completes a HACCP Course as part of qualifications. Practitioner must be competent to implement and maintain the HACCP system, food safety, and food defense
Performs other duties as assigned
SUPERVISORY RESPONSIBILITIES: Directly supervises employees in the Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems while maintaining Company Core Values.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful accomplishment of duties and responsibilities require the following:
EDUCATION and/or EXPERIENCE: Must have BS Degree preferred and/or 5 years of related experience and/or training; or equivalent combination of education and experience. This position may require ongoing offsite specialized training.
LANGUAGE SKILLS: Ability to read and comprehend instructions, correspondence, and memos and the ability to write correspondence. Ability to effectively present information one-on-one and in small group situations to and for other employees of the organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume and the ability to apply concepts of basic algebra, geometry and trigonometry.
COMPUTER SKILLS: Ability to perform basic computer functions and use various software applications in the QA department. Ability to generate and format documents, tables and charts using MS Word and Excel. Ability to analyze data and report the results logically and draw recommendations from the data is also required.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vibration. The noise level in the work environment is usually high.
NOTE: This job description identifies the general nature and scope of work to be performed. Independent Can reserves the right to revise all or any part of this job description and to add or eliminate essential job functions at any time. Designation of any job duty as an essential function is not intended as an assurance or guarantee that a team member has any right to perform the particular job duty, except as required by Independent Can. This job description is subject to change based on the needs of the position and/or the Company.