Location: Princeton, NJ Quality Assurance QA Consultant The role of a Quality Assurance QA Consultant involves ensuring that end-to-end solutions meet high standards of quality, reliability, and business value. Designing and executing test strategies across various workflows. Collaborating with Technical Consultants, Business Process Consultants, and Project Managers to support both internal development and customer UAT. Documenting defects clearly, tracking resolution, and retesting fixes to ensure delivered solutions meet customer expectations, compliance, and usability standards. Partnering with Business Process Consultants to ensure acceptance criteria reflect business outcomes. * Supporting customer UAT planning and execution, facilitating defect triage and resolution. This role combines hands-on test execution with advisory and collaboration skills, making it a crucial part of the ServiceNow teams efforts to maintain the stability, functionality, and efficiency of ServiceNow implementations within an organization.