QA Technician

Westrock Coffee Company

Concord, NC

JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Computer Skills, Housekeeping/Cleaning, ISO (International Organization for Standardization), Laboratory Analysis, Lift/Move 50 Pounds, Mathematics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Order Picking/Packing, Presentation/Verbal Skills, Quality Assurance, Quality Management, Safety/Work Safety, Warehousing, Writing Skills
LOCATION
Concord, NC
POSTED
Today
Quality Assurance Technician

We are currently seeking a Quality Assurance Technician for our QA Department.

Responsibilities include:

  • Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
  • Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day
  • Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
  • Document results of quality checks
  • Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician
  • Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
  • Determine disposition of returned goods
  • Receive and analyze certain customer complaints
  • Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis
  • Log blend change samples and quality issues for ISO purposes
  • Ensure physical blend "target" samples are properly maintained and updated
  • Perform general daily housekeeping in work area to maintain a quality/safe working environment
  • Collect, organize and set up product samples for sensory cupping

Required Skills:

  • Computer Skills including Word, Excel, Outlook etc.
  • Excellent oral and written communication skills
  • Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.
  • Able to lift 50 lbs
  • Proven reliability and responsibility

Equal Opportunity Employer / Vets / Disabled

About the Company

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Westrock Coffee Company