Good QAD experience in all modules OR atleast in Distribution and Manufacturing.
Good Experience in QAD "Application Management Service" type of engagement
Requirement Design, Development and Testing (Unit & Integration) in Progress Open edge
Good Communication and Documentation Skills
Good Analytical and Problem Solving skills
Ability to quickly adapt, learn and resolve recurring incidents
Ability to debug QAD issues and design QAD screens using Progress 4GL
Good-to-Have
Knowledge/Experience in one or Two QAD Add-on modules like QAD QXtend, QAD Warehouse Management System, QAD Forecasting & Demand Planning System
Requires L2/L3 support
Responsibility of / Expectations from the Role
Application Functional and Technical support
Incident and Problem Management - Owns a specific Incident from initial report to resolution
Perform Root Cause Analysis (RCA) and develop action plan
Development of Solution (Minor Enhancement, Bug Fixes etc.)
Comply to Change Management and Release management Policies
Participate in Audit & Compliance maintenance activities
Assist team in Updating Knowledge base for known errors and provide guidance on Best practices for ongoing solution development
Participates in technology/ functional meetings with various stakeholders
Updating Knowledgebase/Known Error Database etc. at regular interval
Customer facing for meetings, discussions etc.
Skills: QAD Enterprise Platform, Progress Database Administration
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Numbers & Facts
Location
Marietta, GA (Remote)
Salary
$50–$60 Per Hour
Skills
Best Practicesunmatched
Change Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Database Administrationunmatched
Debugging Skillsunmatched
Demand Forecasting/Planningunmatched
Distribution Servicesunmatched
Documentationunmatched
Fourth Generation Languageunmatched
Incident Managementunmatched
Knowledge Baseunmatched
Lynxunmatched
Maintain Complianceunmatched
People Managementunmatched
Progress Databaseunmatched
Release Management/Engineeringunmatched
Reporting Skillsunmatched
Root Cause Analysisunmatched
Technical Supportunmatched
Test Plan/Scheduleunmatched
Unit Testunmatched
Warehousingunmatched
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