Analysis Skills, Best Practices, Communication Skills, Cross-Functional, Customer Relations, Information Technology & Information Systems, Interpersonal Skills, Mfg/PRO, Needs Assessment, Problem Solving Skills, Process Improvement, Sales Support, Software Administration, Software Configuration Management, Software Design, Software Patches, Team Player, Work From Home
Responsibilities & Duties:
- Collaborate with clients to understand their business needs and requirements, and provide consultation on how the software applications can meet those needs effectively.
- Design and configure software solutions based on client requirements.
- Give insight on best practices and take part in our process improvement cycles.
- Maintain the ongoing maintenance and administration of software applications, including software updates, patches, and enhancements.
- Build and maintain effective relationships with clients, partners, vendors, and internal team members.
Requirements:
- Education in Information Technology, Business, or a related field.
- Proven experience in software configuration, customization, and user training.
- Experience working in a cross-functional team environment, collaborating with sales, support, and development teams.
- Excellent communication and interpersonal skills.
- Proven problem-solving and analytical abilities, with a proactive and solution-oriented mindset.
Salary - $117,000US
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!