• Represent the company with respect by conducting business in a professional and ethical manner
• Interact professionally and respectfully with customers, suppliers, and other employees 
• Complete assigned work in compliance with policies and procedures, and within deadlines, with or without direct supervision; when required, record and maintain accurate records pertaining to work performed  
• Apply job knowledge and safety and quality training in all aspects of work
• Closely adhere to safety and security standards and procedures
• Work effectively as a team contributor and, work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Provide world-class customer service and customer-facing skills
• "This position requires access to, or development of, technology or technical data that is subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). The successful candidate must be a "U.S. Person" as defined by the ITAR (22 C.F.R. § 120.62) or be able to obtain the appropriate U.S. government authorization (export license) to access such technology or technical data. U.S. Person status is required for this position."

• Provide strategic oversight and direct management for both the shop-floor Production Quality program and Environmental, Health, and Safety (EHS) programs, ensuring total regulatory alignment and cross-functional integration across the entire manufacturing facility.
• Manage the Ideal Electric ISO 9001:2015 Quality Management System.
• Develop, implement, and update QMS policies, procedures, and process audits.
• Lead internal and external quality audits; manage corrective and preventive actions (CAPA).
• Implement and manage ITAR and Cybersecurity Maturity Model Certification (CMMC) compliance controls.
• Oversee document control systems and ensure accurate maintenance of quality policies, procedures, and engineering records.
• Monitor key quality metrics including defect rates, scrap costs, and customer complaints, and report performance to leadership.
• Lead management reviews of the QMS system to identify clear opportunities for operational improvement.
• Support continuous quality improvement (CQI) initiatives and foster a root-cause-analysis approach to problem-solving.
• Train, mentor, and coach employees on quality standards, compliance regulations, and manufacturing best practices.
• Participate directly in customer audits and respond comprehensively to quality-related inquiries.
• Collaborate with engineering and cross-functional teams to integrate quality objectives into daily manufacturing operations.
• Maintain an active, visible presence on the production floor to ensure quality standards are met by production teams.

• Must have the ability to work full time at the Ideal Electric Mansfield, Ohio facility. This is not a remote work position.
• A minimum of 5 years of work experience in a Quality leadership or Quality management role.
• Prior experience working within a heavy industrial manufacturing environment.
• Deep operational experience with ISO 9001:2015 requirements is required.
• Current ISO 9001:2015 Lead Auditor Certification is highly desired but not required.
• Experience with ISO 17025:2017 testing/calibration requirements is desired but not required.
• Must be able to fluently read blueprints, engineering drawings, and other technical data.
• A bachelor's degree in a related technical area is desired but not required. Substantial years of direct work experience will be considered in place of a degree.
• Demonstrated expertise in Continuous Improvement methodologies (Lean, Six Sigma, etc.).
• Detail-oriented with strong record-keeping and organizational skills; proficiency with MS Word and Excel is required.
• US citizenship is strictly required in this role due to NOFORN/CUI constraints.
• Proven knowledge of root cause analysis techniques and procedures (5 Whys, Fishbone, 8D).
• Excellent verbal, written, and cross-functional communication skills with an ability to multitask.

• Daily minimum of 8 hours. Weekly 40-hour minimum.
• This position generally operates in a professional office environment.
• Must be willing to work flexible hours, overtime, and occasional weekends, holidays, and nights.
• Travel may be required (likely 25% or less). Must be able to travel throughout the United States and abroad. Must have the ability obtain and maintain a valid passport and US-issued driver’s license.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit and climb or balance.
• The employee must occasionally lift and/or move up to 50 pounds unrestricted.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• obtain and maintain a valid passport and US-issued driver's license
• maintain a driving record that is acceptable for coverage under the company's insurance plan

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