Quality Analyst

Location Burns Harbor INCleveland-Cliffs has an immediate opening for a Quality Analyst within our Central Quality CQ group in Burns Harbor IN. The Quality Analyst or specifically an Order Specification Analyst OSA is responsible for performing a technical review of customer purchase orders and automotive contracts to determine mill capability and material route identification for order entry. The OSA uses customer agency and internal specifications along with qualificationsmill capability applications to enter the SAP sales order to provide Planning with all capablequalified production routes. The OSA initiates inquiries to Plant Quality confirming grade and dimensional capability. An ideal candidate be able to will need to meet internal metrics and ensure customer satisfaction both independently as well as within a team.Summary of ResponsibilitiesReview of customer purchase orders POs and material contracts for discrepancies of technical requirementsTroubleshoot discrepancies between SAP sales orders and plant legacy production ordersReview and comprehend customer agency and internal specifications to ensure compliance and assignment of capable qualified facilities to one-time orders and forecasted materialsRegular follow-up of Held" sales orders parts requiring clarification from either the customer or Plant Quality groupWork with Inside Sales or Account Manager to obtain the necessary confirmation or PO revision to release the orderEnter inquiries to Plant Quality for technical questions or size limitation approvalReview repeated POs that have bypassed the OSA technical review to ensure correct values have been assigned on the sales orderReview and resolve Sales Orders errorsReview the customer PO specification and grade requirements to confirm the correct BookSpecGrade has been applied to the sales orderWork on department projects within the quality organizationOther duties as assignedMinimum RequirementsAssociates degree in a technical field or equivalent experienceWorking knowledge of Microsoft Office including Excel PowerPoint and WordKnowledge of Hot Roll Cold Rolled and Coated steel productsExperience working in the steel industry or heavy manufacturingPreferred RequirementsBachelors degree in a technical fieldProficient in using a legacy business systemQuality Assurance andor Customer Specification knowledgeCustomer Service or Planning backgroundFlat Carbon steel product or process experienceFamiliarity with Microsoft Access or SQLKnowledge of Cleveland-Cliffs Flat Rolled Carbon Steel Customer BaseCleveland-Cliffs is a leading North America-based steel producer withfocuson value-added sheet products particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore production of pellets and direct reduced iron and processing of ferrous scrap through primary steelmaking and downstream finishing stamping tooling and tubing. We offer an excellent total compensation package including competitive pay with variable compensationopportunity health insurance retirement plan educationassistance paid time off and more.Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process please send an e-mail to careersclevelandcliffs.com or call 1312 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.Cleveland-Cliffs Inc. is an equal opportunity employer - MFVeteranDisability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.