Quality Analyst Shipping Support

TalentBurst, Inc.

Whiteland, IN

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JOB DETAILS

SALARY

$29.15–$29.15 Per Hour

SKILLS

Administrative Skills, Analysis Skills, Claims Processing, Communication Skills, Computer Skills, Continuous Improvement, Cross-Functional, Customer Relations, Customer Support/Service, Data Analysis, Data Entry, Detail Oriented, Establish Priorities, Lift/Move 35 Pounds, Microsoft Excel, Microsoft PowerPoint, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Root Cause Analysis, Team Player, Third-Party Logistics (3PL), Time Management, Warehousing, Writing Skills

LOCATION

Whiteland, IN

POSTED

2 days ago

Job title: Quality Analyst – Shipping Support
Job Location: Whiteland, IN 46184
Contract: 6+ Months (Possible of extension or Converting Full-time)
Shift: 8 AM - 5 PM EST

Job Summary:
Core Responsibilities:
• Support onsite clients team by collaborating with the 3PL employees and internal clients customers related to shipping discrepancy claims.
• Investigate shipment discrepancies, determine root causes, and implement preventive measures to ensure ongoing quality and compliance.
• Support customer claims process and co-ordinate between shipping office and claims analyst team.
• Actively support the Quality team with additional activities as needed to meet quality targets and drive continuous improvement.
• Support oversight and administration of the returnable container program on behalf of client.
• Ability to occasionally lift up to 35 lb. as required to support operational activities.
• Work is performed in both office and warehouse environments and may require walking and standing on the shop floor within a large warehouse environment.

Skills Needed for the Role:
• Strong ability to prioritize tasks, manage competing deadlines, and maintain attention to detail in a fast-paced environment.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Strong computer skills and data analysis skills.
• Demonstrated experience with data entry, report generation, and office productivity tools (e.g., Microsoft Excel, PowerPoint, databases).
• Ability to handle sensitive information with professionalism and discretion.
• Strong organizational and problem-solving skills.
• Experience working cross-functionally with internal teams and external stakeholders with a collaborative mindset.
• Ability to explain complex topics clearly to diverse audiences.
Additional Information
• College Degree Preferred

#TB_EN
#ZR

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

About the Company

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2002

WEBSITE

http://www.talentburst.com/

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