Quality Analyst Shipping Support

The Fountain Group LLC

Whiteland, IN

JOB DETAILS
SALARY
SKILLS
Analysis Skills, Claims Management, Claims Processing, Continuous Improvement, Corrective Action, Data Analysis, Distribution Services, Logistics, Logistics Processes, Microsoft Excel, Operational Audit, Operational Support, Quality Assurance, Quality Management, Quality Metrics, Root Cause Analysis, Shipping Operations, Shipping/Receiving, Supply Chain, Third-Party Logistics (3PL), Warehousing
LOCATION
Whiteland, IN
POSTED
2 days ago

The Fountain Group is currently seeking a -------Quality Analyst – Shipping Support for a prominent client of ours. This position is located in --Whiteland, IN .  Details for the position are as follows:


Location: Onsite
Pay Rate: $29.16/hour
Duration: 6 Months

Job Description

  • Support shipping discrepancy investigations by identifying root causes and helping implement corrective and preventive actions.
  • Coordinate customer shipping claims between shipping operations and claims analysis teams.
  • Collaborate with warehouse operations, third-party logistics (3PL) personnel, and internal stakeholders to resolve shipment-related issues.
  • Support quality initiatives, compliance activities, and continuous improvement efforts related to shipping and logistics processes.
  • Assist with administration and oversight of returnable container programs.
  • Generate and maintain reports related to shipping discrepancies, claims, and quality metrics.
  • Work within office and warehouse environments to support operational and quality activities.

Required Skills

  • Shipping discrepancy investigation and root cause analysis.
  • Customer claims processing and resolution coordination.
  • Logistics, shipping, or warehouse operations support.
  • Data analysis, reporting, and record management.
  • Advanced Microsoft Excel and database utilization.
  • Quality compliance and corrective/preventive action support.
  • Returnable container program administration.
  • Experience working with third-party logistics (3PL) operations.

Preferred Skills

  • Bachelor's degree or equivalent related experience.
  • Experience supporting quality programs within manufacturing, distribution, logistics, or supply chain environments.
  • Knowledge of shipping claims management and transportation discrepancy processes.
  • Experience working in warehouse and office-based operational environments.
  • Exposure to continuous improvement or quality management initiatives.



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About the Company

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The Fountain Group LLC

The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.thefountaingroup.com/