Quality and Compliance Manager

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.

Assumes the overall responsibility for the quality and compliance management of the Kimberly-Clark account portfolio. The Quality & Compliance Manager is responsible for working with the EMCOR departments and suppliers to ensure work orders are managed within the established KPI’s. The Quality & Compliance Manager is responsible for managing supplier cost and delivery to all sites. Develop strategies to improve overall reliability and safety of facility. Plan and execution of audits, routine maintenance and improvement projects for facility and equipment. The Quality & Compliance Manager will partner with the Kimberly-Clark team to work together to manage the properties, budget, and Customer experience. Additionally, their responsibilities include: ensuring consistency and high performance of services; developing and implementing quality control processes and standards; and regularly auditing performance and working to address issues. Occasional Air Travel is required to perform these duties. Unwillingness to travel via Air will disqualify candidate.

• This position will work with sub-contracted vendors to ensure we are providing Kimberly Clark with the best service and cost. Develop an auditing process for our key vendors to hold them accountable to meeting our customer’s expectations. Establish quarterly business reviews with our key vendors (top 5-10 vendors) to develop a strong relationship and partnership. Build and develop the EMCOR culture
• Assist Finance Manager and Regional Managers on all financials; including, but not limited to, monthly billing statements, expense forms, purchase orders, capital forecasting and budget. Work with AP on process improvements with vendors
• Continuous Improvement & Reliability to develop more efficient processes and procedures for site personnel. Key contributor in training on CMMS system and CMMS system development. Utilize six sigma training as a tool to improve processes and procedures
• Investigate, develop and implement projects, processes or activities to reduce or contain costs, increase quality levels and meet standards. Utilize technical competency, relevant work experience and comprehensive / diverse facilities knowledge to generate creative solutions
• Foster a positive work environment with associates and customer. For associates, train, mentor, manage the review process and engage in associate development. For customer, develop and maintain a positive relationship that supports open dialogue
• Promote commitment to environmental health and safety by adhering to safety practices, investigating concerns and making recommendations.

• Bachelors’ Degree or equivalent combination of education and experience
• Must be 21 years old or older
• Minimum of 7-10 years of experience in facilities management.
• OSHA 10 hour and/or 30 Hour card. BOMA, IFMA, LEED Certifications a plus
• Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals.
• Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations
• Requires use of MS Project, Word and Excel. Experience with Enterprise Software and CMMS required

• Frequent office deskwork requiring sitting, using phone and computer. Regularly requires extensive walking when performing site audits and physical building checks. Occasionally requires associate to climb, stoop, kneel, crouch and lift up to 50 pounds

• Office environment with minimal noise level. Occasionally requires presence on construction projects with exposure to noise, dust and debris. Overnight travel may be required

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