QC/QA Manager
Middletown, NY | On-Site
Reports to: Head of Operations
$125,000
Fast-paced manufacturing company seeking a hands-on QC/QA Manager to lead quality across production. This role requires strong floor presence, solid decision-making, and the ability to balance production demands with strict quality and food safety standards.
QC Responsibilities
- Ensure products meet specifications and customer requirements
- Oversee inspection of raw materials, in-process, and finished goods
- Investigate defects, trends, and recurring quality issues
- Make disposition decisions (release, hold, rework, rerun)
- Work closely with production to resolve issues on the floor
- Handle customer complaints and root cause analysis (CAPA)
- Track and report quality metrics and improvements
QA Responsibilities
- Maintain SQF, GMP, HACCP, and food safety systems
- Support audit readiness and lead inspections (internal/external)
- Maintain SOPs, documentation, and traceability systems
- Manage supplier quality programs
- Train staff on quality and food safety standards
- Drive a culture of accountability and continuous improvement
Qualifications
- 5+ years of quality experience in manufacturing
- Strong knowledge of SQF, HACCP, GMPs
- Flexible packaging experience preferred
- Strong problem-solving and decision-making skills
- Experience with audits and compliance systems
- Strong communication and documentation skills