Quality and Process Control Manager

Saint-Gobain

JACKSON, MI

JOB DETAILS
SKILLS
8D, Aged Care, American Society for Quality (ASQ), Auto Insurance, Automation, Certified Internal Auditor (CIA), Childcare, Claims Processing, Composite Materials, Construction, Continuous Improvement, Control Systems, Corrective and Preventative Action (CAPA) Systems, Cost Analysis, Cost Control, Cross-Functional, Customer Conversion, Customer Satisfaction, Customer/Client Research, Data Sets, Dental Insurance, Employee Assistance Plan, Green Construction, Lean Six Sigma, Legal, Manufacturing, People Management, Performance Metrics, Plant Management, Prescription Drugs, Problem Solving Skills, Process Control Engineering, Process Development, Process Failure Mode and Effects Analysis (PFMEA), Process Improvement, Process Management, Process Manufacturing, Product Development, Productivity Management, Property Insurance, Quality Assurance, Quality Control, Quality Management, Recycling, Retirement Plan, Risk Management, Roofing, Root Cause Analysis, Six Sigma Certification, Six Sigma DMAIC, Systems Analysis, Vision Plan
LOCATION
JACKSON, MI
POSTED
2 days ago
The Quality & Process Control Manager leads the plant's Quality Control and Quality Assurance programs, executing robust quality systems, data driven process controls, and continuous improvement practices to ensure defect reduction, process stability, customer satisfaction, and sustained operational performance.


The Quality & Process Control Manager leads the integration of quality and process control systems at the Jackson vinyl siding. This role is accountable for building a high-performing team, deploying CertainTeed's Quality Management System (QMS), and ensuring stable, capable processes that consistently deliver high-quality, sustainable building products.


A critical component of this role is establishing robust process risk management and control strategies, including ownership of PFMEA, Control Plans, and NPD quality integration in managing variability from recycled composite materials.- Developing and advancing Quality & Process Control roadmap.


Essential Functions:


Lead Integrated Quality & Process Control Organization


+ Build and lead a cross-functional, process-driven team with clear ownership and accountability

+ Establish standard work and daily management systems (KPIs, tier meetings, escalation)

+ Foster a culture of process discipline, prevention, and collaboration across production, maintenance, and quality


-Own Process Control Strategy (PFMEA & Control Plans)


+ Develop, implement, and sustain PFMEA and Control Plans

+ Translate risks into actionable controls, alarms, and response plans

+ Ensure controls are actively used and continuously updated based on process changes and performance trends


Drive Process Stability & Manufacturing Performance


+ Own process control systems (SPC, automation, parameter control)

+ Reduce variability and improve yield, throughput, and line stability

+ Lead process and inspection automation initiatives to enhance performance


Maintain & Improve Quality Management System (QMS)


+ Ensure QMS effectively supports process control across all stages (raw materials to final product)

+ Lead audits, CAPA, and root cause analysis tied to cost of poor quality (COPQ)

+ Support digital integration, data systems, and Measurement System Analysis (MSA)


Improve Product Quality & Reduce Cost of Poor Quality


+ Lead structured problem-solving (DMAIC, 8D)

+ Convert customer feedback and claims into process improvements

+ Manage key KPIs (yield, scrap, capability) and embed learnings into standards and training


Qualifications


Education & Certifications:


+ Bachelor's Degree in Engineering or a similar technical discipline is required

+ Lean, Six Sigma certification Preferred ASQ certification is preferredISO Internal Auditor Certification is preferred


Work Experience:


+ 10+ years as part of a quality manufacturing organization is required

+ 5+ years managing, growing and developing direct reports is required

+ 2 - 3 years experience utilizing SPC data sets to create control charts, CPK adjustments, and improvement projects within manufacturing environment is preferred


#LI-KM-1


Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.


A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com .


Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.


Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com .


Employees have the flexibility to choose the benefits that best fit their individual needs:


Health and Wellbeing – Supporting your wellbeing, to thrive in life and work


+ Medical, Prescription Drug, Vision, and Dental Insurance

+ Healthcare Savings Account and Flexible Spending Account options

+ LiveWell Wellness Program

+ Employee Assistance Program (EAP)

+ Paid Time Off and Paid Parental Leave


Retirement and Protection – Helping to make the future life you want a reality


+ 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan

+ Company-provided Life Insurance, AD&D, Short-Term Disability

+ Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance


Additional Benefits – Helping shape the experience and impact you want


+ Group Legal

+ Identity Theft Protection

+ Auto and Home Insurance

+ Pet Insurance and Discounts

+ Back-up Child & Elder Care

+ PerkSpot Employee Discount Program

About the Company

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Saint-Gobain