Quality Assurance Admin

The Quality Assurance Admin is responsible for interpreting complex data and translating it into information used to inform business decisions. The QA Admin will work with the Improvement Request Report (IRR) process, the Quality Action Report (QAR) process, and the Sales Order Deviation process. This position will collaborate with team members and management to ensure more efficient business decisions based on quality control and accuracy.

As a faith-based organization rooted in biblical principles, we strive to reflect these values in our work, relationships, and decision-making. We expect all associates to learn, embrace, and actively model our core values through their actions, choices, and collaboration with others. This commitment is essential to sustaining our culture and achieving shared success.

This job description does not describe all activities, duties, responsibilities, or physical demands that are required of the employee for this job.  Likewise, the work environment described is merely representative. Duties, responsibilities, activities, physical demands, and work environment may change at any time with or without notice.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Responsible for the daily administration of the Improvement Request Report (IRR) process, the Quality Action Report (QAR) process, and the Sales Order Deviation process.
• Route IRRs, QARs, and Sales Order Deviations through the necessary reviews for root cause and corrective action.
• Update Sales Orders and Travelers as necessary for IRRs, QARs, and Sales Order Deviations in a timely manner to keep production jobs moving through the Business Units for on-time delivery to our customers. 
• Evaluate the internal process and suggest improvement initiatives based on findings.
• Perform audits in the Production departments to assure that processes and procedures are followed. 
• Work with other groups to develop Standard Operating Procedures for Production and Administrative items.  
• Assist in the training, development and/or creation of proper training materials as required.
• Help train the production team on processes and procedures to improve product excellence.
• Help management prioritize business needs for new processes.
• Utilize data reporting tools and statistical packages.
• Identify and interpret trends/patterns from primary and/or secondary source data.
• Work with database developers to implement databases for more effective data collection.
• Assist in managing the Material Review Board (MRB) to assure the appropriate use of non-conformed products.  
• Performs other related duties as assigned.

EDUCATION, WORK EXPERIENCE, AND PROFICIENCIES: Relevant experience in mathematics, economics, computer science, information management, or statistics is preferred. Microsoft Office Suite and Epicor experience desired. Must have excellent reasoning skills, be detail-oriented, accurate, and complete assignments on time with little supervision. Must take initiative and be a self-starter. Experience in the utilization of communication skills, strong planning, and strong project management skills. Strong computer skills in Microsoft Office Suite, and the willingness to learn other software packages as required.

EEO STATEMENT: Ohio Gratings, Inc. is an equal opportunity employer and affords equal opportunity to all applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic or status protected under local, state, or federal laws.