Quality Assurance Analyst

Responsibilities:

• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Identify and remedy defects within the production process.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Compile and analyze statistical data.
• Ensure that user expectations are met during the testing process.
• Draft quality assurance policies and procedures.
• Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.

Skills:

• Strong foundational knowledge of manual testing principles, including test case design, types of testing (functional, regression, API, performance), and defect management.
• The technical skill to write, run, and maintain automated test scripts (Playwright, TypeScript, Java, k6, MCP, AI-assisted testing, and others).
• Proficiency in using developer tools, reading error logs, and tracing the source of an issue to provide detailed information to developers (Google DevTools, application logs, HTTP requests/responses, stack traces, heap dumps, etc.).
• Proficiency in translating high-level business and functional requirements into detailed, efficient, and comprehensive test cases.
• Knowledge of industry-wide quality assurance measures, testing standards, and current best practices.
• Knowledge of identifying potential quality risks, assessing their impact and likelihood, and formulating effective mitigation strategies.
• The ability to be proactive in identifying potential issues early in the development lifecycle rather than reactively finding them later.
• Excellent communication skills to collaborate effectively with software engineers, system personnel, and management.
• The ability to adapt to new challenges, pivot strategies when data suggests a different path, and remain resilient in the face of setbacks is key to long-term success.
• Excellent debugging and problem-solving skills.
• Competency with test management tools (Zephyr Scale, GitLab, etc.) for logging bugs and tracking test progress.
• Knowledge of various database systems, including relational databases and NoSQL databases.
• Experience with specialized test data management and data governance platforms.
• The ability to analyze test requirements and profile existing production data.
• A deep understanding of core testing principles is paramount, including test case design techniques (boundary value analysis, equivalence partitioning), defect lifecycles, and how testing integrates into various methodologies.
• The technical skill to design realistic performance test scenarios, which involves scripting user journeys, parameterizing data, and creating load models.
• The ability to systematically break down complex processes.
• Proficiency in one or more programming or scripting languages.
• The ability to execute predefined test cases and also perform unscripted exploratory testing.
• Meticulous attention to detail is critical.
• The ability to work effectively within cross-functional teams.

Qualifications:

• Bachelor's degree in computer science, information systems or a related field.
• Experience in quality inspection, auditing, and testing.
• Strong computer skills and knowledge of QA databases and applications.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.