Quality Assurance Analyst

Join our team in Denver, CO, and be a part of a vibrant community at the forefront of technology innovation. As a key player in our Division of Information Technology Services (ITS), you'll have the opportunity to ensure the delivery of quality software and contribute to the development of cutting-edge solutions.

• Develop and establish quality assurance standards and measures for ITS.
• Ensure quality testing of all in-house or commercial-off-the-shelf (COTS) products.
• Apply end-to-end testing practices including writing test cases and scenarios.
• Determine usage of and potentially create automated testing structures.
• Contribute to quality assurance measures and testing standards for new applications, products, and/or enhancements.
• Ensure testing activities allow applications to meet business requirements and systems goals.
• Analyze documentation of any new application under development or consideration.
• Create test plans by translating business and functional requirements into test cases.
• Execute test cases to ensure products, COTS solutions, or systems meet approved requirements.
• Perform or assist in testing and installation of both in-house and COTS products and applications.
• Collaborate with software and systems personnel in application testing, such as system, regression, and load testing.
• Make recommendations on test cases that are candidates for automation.
• Use appropriate testing tools to automate integration and user interface tests.
• Analyze formal test results to identify and resolve defects, bugs, errors, deployment/configuration issues, and interoperability flaws.
• Make recommendations for improvement of applications and/or systems to the Customer Engagement team.
• Review and analyze the effectiveness and efficiency of existing applications and systems.
• Responsible for defect reporting and provides input to the Manager of Data Analysis/QA regarding release decisions.
• Advise in the evaluation and solution of highly technical and complex testing functions and features, problems, and bugs.
• May peer review testing efforts of other QA analysts to provide feedback and mentoring.
• Communicate test progress, test results, and other relevant information to project stakeholders and management.
• Work with software engineers to ensure QA standards are adhered to, including unit testing that promotes quality coding standards.
• Assist in the development of change control processes, practices, and guidelines for new and existing technologies.
• Provide advanced Tier III support to customers.
• Contribute to ITS' IT Service Management (ITSM) system by documenting and sharing knowledge with others.
• Attend meetings and training as required.
• Perform other duties as assigned.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree and three years of relevant quality assurance/automated testing experience.
• Or three years of experience as a Business Analyst or Software Engineer in the Colorado Judicial Department.
• Additional work experience in these or other related fields may be substituted on a year-for-year basis for the required formal education.