Quality Assurance Analyst

Pay Rate up to $64.00

Role: Quality Assurance | Banking Division (COO Office)

Summary:

We are seeking a driven, meticulous, and skilled Quality Assurance (QA) Analyst to join our front-office team of project managers and business analysts to support delivery of a high-priority and high-visibility project, working with our development partners. The successful candidate will be responsible for ensuring our products meet the highest standards by identifying issues, troubleshooting problems, and collaborating with cross-functional teams to improve quality, primarily in UAT. This role is ideal for someone with a sharp eye for detail, a deep understanding of QA processes, and a passion for delivering reliable, user-friendly products which meet the needs of the business.

Principal Duties And Responsibilities:

• Develop manual test plans and test cases to evaluate product quality.
• Review functional and regression testing as needed.
• Conduct User Acceptance Testing (UAT) in conjunction with Business Stakeholders.
• Collaborate with IT, Project Managers, and Business Stakeholders to fully understand requirements and specifications for testability.
• Analyze test results and prepare detailed test reports, including documentation and analysis of issues found in testing. Provide initial triage based upon constructive analysis of the issues.
• Work with cross-functional teams to troubleshoot and resolve issues, with clear and actionable feedback.
• Track and manage defects using Jira, ensuring that all issues are properly remediated, and appropriately regression tested prior to production release.
• Contribute to regular project meetings, providing feedback on testing timelines and priorities.
• Ensure strict adherence to established QA standards and methodologies.

NOTE: This Job Description is not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. Additionally, the contents of this Job Description may be modified or expanded by the Bank over time.

Skills/ Minimum Job Requirements Or Experience:

• Bachelor's degree preferred.
• Minimum 5 years'experience performing the kinds of Quality Assurance work described above.
• Experience with Salesforce a strong plus.
• Superior oral & written communication skills.
• Ability to plan, organize and handle multiple workstreams simultaneously, with limited supervision.
• Proficiency in working in a collaborative team environment.
• Strong analytical and quantitative skills.
• Time management skills and ability to deliver results against strict deadlines.
• Strong drive, initiative, and motivation to excel;self-starter;accuracy and attention to details in work product.
• Strong knowledge of advanced Excel and SQL a plus.
• Experience supporting change management initiatives.
• Enthusiasm for working in a diverse, multi-cultural environment.
• Legal authorization to work in the United States for the duration of the engagement.