Quality Assurance Analyst

Position Description:

• The QA Analyst candidate will work closely with product owners, developer and project managers to define and prioritize testing requirements; communicates test results and status reports in an agile environment.
• The candidate will add value to the team by validating the web applications and backend systems meet requirements and design specifications.

Responsibilities:

• Review functional business requirements and design specifications to ensure understanding of deliverables such as test strategy, test plans and test cases.
• Develop, document and maintain test cases and other test artifacts like test data, test scripts.
• Execute and evaluate manual or automated test cases and report test results.
• Publish and communicate test results and test plan statuses using established processes.
• Isolate, replicate and report defects and verify defect fixes.
• Work closely/collaboratively with cross-functional teams (Dev, Management, Operations).
• Participate in all aspects of functional, regression, user acceptance and load testing.
• Provide estimates for test efforts.
• Coordinate with Network Services team to ensure required test platforms are available.
• Identify quality issues per defined process and escalate potential quality issues.
• Participate in software design discussions, reviews and test strategy sessions.

Qualifications Required:

• Bachelors Degree or equivalent experience.
• 5+ years of relevant QA technical experience with functional testing, regression testing and integration testing.
• Test Automation practices and tools, such as Selenium, ReadyAPI, and JMeter
• Experience with SQL Server databases and T-SQL database query language
• Experience in Microsoft Azure DevOps Test Plans
• Experience in Team Foundation Server (TFS) or Azure DevOps
• Experience working in Agile SCRUM methodology

Qualifications Preferred:

• Experience in the education industry is preferred.
• Ability to effectively collaborate with developers and business experts.
• Ability to work as part of a self-directed team, in which tasks are determined daily in coordination with co-workers, rather than being assigned.
• Ability to excel in a collaborative and distributed team environment.
• Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.
• Ability to work under pressure.
• Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.
• Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.
• Ability to manage multiple projects at the same time and shift priorities quickly.
• Proven strong problem-solving skills, troubleshooting and root cause analysis.
• Excellent written and verbal communication skills.
• Strong aspiration to learn new technologies.
• Ability to query SQL Server databases and T-SQL database.

US Citizens or Green Card holders are required for this role

Must Have:

• Education/Experience:
• Bachelors degree or equivalent professional experience.
• 5+ years of QA experience with functional, regression, and integration testing.
• Technical Skills:
• Proficiency in test automation tools such as Selenium, ReadyAPI, and JMeter.
• Strong knowledge and experience in querying SQL Server databases using T-SQL.
• Hands-on experience with Microsoft Azure DevOps Test Plans or Team Foundation Server (TFS).
• Familiarity with Agile Scrum methodology and workflows.
• Testing and Collaboration:
• Demonstrated ability to create and execute test strategies, plans, and cases.
• Experience isolating, replicating, and reporting software defects, as well as verifying fixes.
• Strong communication skills for working collaboratively with cross-functional teams (developers, management, product owners).
• Work Environment: Must be based in Phoenix, AZ and able to work in-office up to five days a week as business needs dictate.
• Background Check: Willingness to undergo a standard 7-year background check.

Nice to Have:

• Industry-Specific Knowledge: Previous experience in the education industry.
• Collaboration and Work Style: Proven ability to work as part of a self-directed team where tasks are planned daily in coordination with co-workers. Capability to handle multiple projects and shift priorities quickly when needed.
• Soft Skills:
• Strong problem-solving and root-cause analysis abilities.
• Effective communication with stakeholders across various levels of the organization, including senior leadership.
• Ability to respectfully question ideas and offer alternative solutions in support of business goals.