Quality Assurance Analyst

LanceSoft Inc

Quincy, MA

JOB DETAILS
SALARY
$50–$53 Per Hour
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Atlassian JIRA, Automation, Best Practices, Bug Tracking/Defect Management, Business Analysis, Case Management, Communication Skills, Continuous Deployment/Delivery, Continuous Improvement, Cross-Functional, Data Quality, Detail Oriented, Documentation, Documentation Plan, Functional Testing, Government, Integration Testing, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Product Lifecycle, Project Schedule, Public Health, Quality Assurance, Quality Assurance Methodology, Quality Management, REST (Representational State Transfer), Regression Testing, Regulatory Compliance, SOAP (Simple Object Access Protocol), Salesforce.com, Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Software Testing, Support Documentation, System Integration (SI), System Validation, Systems Administration/Management, Test Automation, Test Case, Test Driven Development (TDD), Test Plan/Schedule, Test Scenario, Testing, Time Management, Usability Engineering, User Interface/Experience (UI/UX), Validation Testing, Writing Skills
LOCATION
Quincy, MA
POSTED
1 day ago
Title: Quality Assurance Analyst
Duration: 12 Months
Work Hours: 37.5 hours work week
Location: Quincy, MA
Position: Hybrid

Position Overview:
IT team is seeking a skilled and motivated Quality Assurance (QA) Analyst to support the Local Public Health Data Solution implementation project, known as Metrik. This role is critical in ensuring the accuracy, reliability, and quality of Metrik, which is built on the Salesforce platform. The QA Analyst will collaborate with developers, business analysts, and the quality assurance manager to validate system functionality, safeguard data integrity, track issues, and contribute to the continuous improvement of the applications following a Scaled Agile Framework. The ideal candidate will have experience testing Salesforce applications, conducting manual testing including drafting test cases, conducting test case reviews, executing test cases, documenting results and supporting other test activities to ensure high-quality testing and user experience.

Detailed list of Job Duties and Responsibilities:
  • Develop, execute, and document detailed test plans and test cases for new and existing functionality
  • Collaborating with the team to define clear acceptance criteria, comprehending user stories to formulate the test scenarios that validate positive, negative, cross functional and end to end conditions
  • Analyze test results and promptly collaborate with developers to fix test failures or escalating issues.
  • Perform functional, integration, regression and user acceptance testing across multiple work streams with a focus on data integrity and validation.
  • Test configurations, workflows, and integrations with external data sources.
  • Test across roles and permissions to validate privacy and security.
  • Log test results using QMetry or Zephyr, track, and manage defects in Jira, ensuring timely resolution and clear communication with development teams.
  • Create and maintain clear, comprehensive testing documentation. Collaborate with business stakeholders to support user acceptance testing and ensure testing activities align with project goals and timelines.
  • Provide actionable feedback to improve product usability, performance, and reliability
  • Validate end-to-end data integrity and functional flow, third party services, data conversion etc.
  • Stay current with QA best practices, tools, and emerging testing approaches, including test automation.
Qualifications
Required:
  • 3 – 5 years of professional experience in software quality assurance or testing (or equivalent training/education).
  • Solid understanding of the software development lifecycle and Agile methodologies, with proven experience performing test planning, test execution and defect management within the Scrum Agile or Scaled Agile Frameworks.
  • Strong attention to detail with the ability to identify inconsistencies and edge cases.
  • Strong analytical, problem-solving, and decision-making skills.
  • Experience testing backend interfaces that use RESTful/SOAP APIs
  • Excellent in written clarity and documentation to articulate complex bug scenarios and technical requirements
  • Excellent in verbal articulation in interaction with both technical and non-technical members such as developers and business teams during testing process.
  • Ability to work independently in a remote setting while maintaining strong collaboration with team members.
  • Experience testing Salesforce applications, APIs, and integrations.
  • Adaptable and quick learner with new systems, tools, and processes.
  • Experience with data validation testing across integrated systems.
  • Experience using Atlassian Jira and Confluence
Preferred:
  • Experience working in public health, healthcare, or government IT projects is a plus
  • Certification in Agile specific frameworks such as SAFe for Teams or SAFe Practitioner is a plus
  • Salesforce Associate Certification or Salesforce Administrator Certification is a plus
  • Experience testing integrations and interfaces for example: Snowflake
  • Experience using Zephyr, or QMetry for test case management lifecycle.
  • Familiarity in automation frameworks across the Continuous Delivery Pipeline (Acceptance Test Driven Development) to ensure quality is built-in rather than inspected at the end.
Work Environment:
  • This position is a full-time position with a hybrid setting, i.e. remote and with some level of on-site attendance expected (schedule driven by project ceremonies)
  • Requires reliable internet connection participate in virtual meetings without technology issues.
  • Must adhere to internal organizational and project policies and compliance requirements
  • Must practice professional code of conduct, respectful communication and collaboration and a supportive remote culture.
  • Attendance at periodic in-person meetings, project ceremonies or workshops is required.

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/